Contents
From problem to opportunity
- Role-specific conflicts and their causes.
- Conflict processes and dynamics.
- Early conflict detection and options for action.
- Bring about a constructive turnaround in the conflict.
Mastering conflicts in a team
- Strategies to help you resolve conflicts of interest with colleagues and superiors.
- Your role in conflict resolution - personal authority instead of disciplinary power.
- Managing conflicts with seemingly incompatible targets and objectives.
Your role vis-à-vis superiors
- Compatibility of authenticity and loyalty.
- Dealing with inner conflicts.
- Options for action in the absence of backing.
Constructive conflict resolution strategies
- Escalation stages in conflicts.
- Involvement of various resources in conflict resolution.
- Pitfalls and stumbling blocks.
Dealing with stress and strain
- Distinguish between the factual and relationship levels.
- Maintain composure and a positive attitude in difficult situations.
- Maintaining the ability to act through appropriate inner distance.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
Leadership in the special function without authority to issue instructions requires an intensive examination of your role and responsibilities. In this training course you will learn
- recognize conflicts in good time and deal with them confidently,
- Strategies for constructive conflict resolution,
- Calmness in dealing with your particular leadership situation.
Practice-oriented exercises and personal feedback prepare you for the realities of everyday work, help you to act confidently and confidently and thus achieve goals more easily.
Methods
The training is implementation- and practice-oriented. One focus is on working on the participants' individual case studies. Exercises on conducting discussions on the second day (also with video evaluation) give you feedback on your external impact. Useful practical tips and recommendations as well as the exchange with other seminar participants will expand your scope of action and make your leadership activities easier.
Recommended for
team leaders, deputy managers, project and work group leaders who have no disciplinary authority over the colleagues they lead.
Participation in the "Leading without a superior function I" training course is not a prerequisite. We recommend that participants of the "Leading without a superior function I" training course take 2-3 months to complete this training .
Further recommendations for "Leading without a superior function II"
Attendees comments
The two days flew by, very pleasant! I particularly liked the high practical component, the exercises and the group size and composition.

"Everything went really well. The trainer and the team were great!"

"I particularly liked the high level of realism, as everyone was able to contribute "their own cases"."

Seminar evaluation for "Leading without a superior function II"







7634
Start dates and details
Tuesday, 24.06.2025
09:30 am - 6:00 pm
Wednesday, 25.06.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 14.07.2025
09:30 am - 6:00 pm
Tuesday, 15.07.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Wednesday, 23.07.2025
09:30 am - 6:00 pm
Thursday, 24.07.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 26.08.2025
09:30 am - 6:00 pm
Wednesday, 27.08.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 26.08.2025
09:30 am - 6:00 pm
Wednesday, 27.08.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Thursday, 18.09.2025
09:00 am - 6:00 pm
Friday, 19.09.2025
09:00 am - 4:00 pm
Thursday, 25.09.2025
09:30 am - 6:00 pm
Friday, 26.09.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 23.10.2025
09:30 am - 6:00 pm
Friday, 24.10.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 17.11.2025
09:30 am - 6:00 pm
Tuesday, 18.11.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Wednesday, 26.11.2025
09:00 am - 6:00 pm
Thursday, 27.11.2025
09:00 am - 4:00 pm
Tuesday, 09.12.2025
09:30 am - 6:00 pm
Wednesday, 10.12.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 26.01.2026
09:30 am - 6:00 pm
Tuesday, 27.01.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 23.02.2026
09:30 am - 6:00 pm
Tuesday, 24.02.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 23.03.2026
09:30 am - 6:00 pm
Tuesday, 24.03.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 23.04.2026
09:30 am - 6:00 pm
Friday, 24.04.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Monday, 04.05.2026
09:00 am - 6:00 pm
Tuesday, 05.05.2026
09:00 am - 4:00 pm
Tuesday, 19.05.2026
09:30 am - 6:00 pm
Wednesday, 20.05.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 29.06.2026
09:30 am - 6:00 pm
Tuesday, 30.06.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 21.07.2026
09:30 am - 6:00 pm
Wednesday, 22.07.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 17.08.2026
09:30 am - 6:00 pm
Tuesday, 18.08.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Thursday, 24.09.2026
09:00 am - 6:00 pm
Friday, 25.09.2026
09:00 am - 4:00 pm
Tuesday, 29.09.2026
09:30 am - 6:00 pm
Wednesday, 30.09.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.