Qualification program for personal and social HR competence

HR retreat including 1:1 coaching on your individual concerns 

A look at the psychology of interpersonal relationships

• Interesting facts from the psychology of perception.
• Am I still observing or am I already evaluating?
• Recognize and avoid distortions of perception.
• Why are other people so different: Which typology is easy to use in everyday working life?
• Empathy and emotional intelligence: How are feelings and thoughts connected?

Personal development

• How can I recognize my inner drivers and use them constructively?
• Optimize my use of power and influence: Dealing confidently with authority.
• Develop your personal standing: Using body language effectively.
• Better understand and handle status games in everyday HR work.

Role clarity and essentials of conversation management

• Personal role clarification and differentiation: External expectations of me and definition of my own role.
• Thoroughly clarify the assignment and the question of responsibility for the solution.
• Structure and organization of conversations.
• Use the essential conversation techniques skillfully.
• Working towards a solution at eye level and with the right questions.
• Getting in touch through active listening.

Expand conversation skills

• Formulation aids for good conversation starters.
• Dealing with difficult contacts.
• Expansion of the individual communication toolbox.
• Practical exchange: We work on your cases and questions.

Practice-oriented case work based on your individual concerns