Warum lohnt es sich, meine Gesprächskompetenz gezielt auszubauen?

Wenn du deine Argumentations- und Gesprächsfähigkeiten bewusst entwickelst, kannst du nicht nur deine Positionen wirksamer vertreten, sondern auch Konflikte früher erkennen, sie konstruktiv bearbeiten und gemeinsame Lösungen finden. Das stärkt deine Handlungsfähigkeit und deinen Einfluss im beruflichen Alltag.

Wie kann ich meine persönliche Wirkung in Diskussionen nachhaltig verbessern?

Wirkung entsteht durch die Kombination aus Klarheit, Empathie und strategischer Gesprächsführung. Du reflektierst deine bisherigen Muster, erkennst Stärken und Stellschrauben und entwickelst eine authentische Kommunikationshaltung. Diese Selbstwahrnehmung macht dich überzeugender in allen Gesprächssituationen.

Wie gehe ich mit Situationen um, in denen andere versuchen, mich rhetorisch zu übertrumpfen?

Wenn dein Gegenüber rhetorisch agiler erscheint, hilft es, Ruhe zu bewahren und deine Argumente klar zu strukturieren. Du entwickelst Strategien, mit denen du Reaktionen sammelst, dich nicht von pointierten Aussagen verunsichern lässt und stattdessen gezielte Gegenfragen stellst, die den Fokus wieder auf deine Argumentationslinie lenken.

Wie kann ich mich besser auf schwierige Gespräche vorbereiten, damit ich nicht improvisieren muss?

Vorbereitung schafft innere Ruhe und Klarheit. Du entwickelst eine Strategie zur Analyse von Gesprächszielen, möglichen Einwänden und relevanten Argumenten. Indem du im Vorfeld erkennst, welche Punkte dir wichtig sind und welche Fragen auf dich zukommen könnten, trittst du selbstbewusster und strukturierter auf.

Wie kann ich empathisch bleiben, auch wenn das Gegenüber stark opponiert?

Empathie bedeutet, die Perspektive anderer zu verstehen, ohne deine eigenen Interessen aufzugeben. Du arbeitest daran, aktiv zuzuhören und Motive zu erkennen, bevor du reagierst. Diese Haltung hilft dir, Situationen zu deeskalieren und gleichzeitig deine Sichtweise klar auf den Punkt zu bringen.

Popular

Argumentation and discussion training

Q: Warum lohnt es sich, meine Gesprächskompetenz gezielt auszubauen?

Wenn du deine Argumentations- und Gespr&auml;chsf&auml;higkeiten bewusst entwickelst, kannst du nicht nur deine Positionen wirksamer vertreten, sondern auch Konflikte fr&uuml;her erkennen, sie konstruktiv bearbeiten und gemeinsame L&ouml;sungen finden. Das st&auml;rkt deine Handlungsf&auml;higkeit und deinen Einfluss im beruflichen Alltag.

Q: Wie gehe ich mit Situationen um, in denen andere versuchen, mich rhetorisch zu übertrumpfen?

Wenn dein Gegen&uuml;ber rhetorisch agiler erscheint, hilft es, Ruhe zu bewahren und deine Argumente klar zu strukturieren. Du entwickelst Strategien, mit denen du Reaktionen sammelst, dich nicht von pointierten Aussagen verunsichern l&auml;sst und stattdessen gezielte Gegenfragen stellst, die den Fokus wieder auf deine Argumentationslinie lenken.

Your Hands-On Training for Persuasive Communication and Confident Presentation Skills

4.6(2,166)

Training

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This training is held in German.

Use strong arguments to get your way and win others over to your ideas. Whether in a one-on-one conversation or in a group—clear language, keen observation, and active listening will help you get ahead. Learn to balance emotion and objectivity. Ask targeted questions, recognize motives, and stay focused on the issue at hand. Rhetoric helps you build your assertiveness. With logic, strategy, and the ability to handle confrontation, you’ll argue with confidence.

Strengthening Relationships Through Communication

Recognize and respond to verbal and non-verbal signals.
Develop perspective-taking and empathy.
Take your conversation partner's motives into account in a targeted way.
Reflect on your own communication patterns.

Successful argumentation

Formulate arguments in a structured and convincing way.
Use questions as a starting point for lines of argumentation.
Apply active listening.
Argue both emotionally and objectively.
Logical reasoning.

Forms of discussion and discussion formats

Define and track communication goals and the hierarchy of goals for a conversation.
Organizing one-on-one conversations.
contacts with multiple contacts .
Know and use the process and phases of a discussion.
Conversation Dynamics: Balancing Cooperation and Confrontation.
Use negotiation tactics.

Handling Difficult Conversations

Use both offensive and defensive tactics.
React appropriately to evasive maneuvers.
Resolving conflicts constructively and confidently.
Recognize unfair conversation tactics and effectively counter them.

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

You'll learn to structure your arguments clearly and present them persuasively.
You'll learn how to decipher the motives of the person you're talking to and examine your own communication patterns.
You'll learn how to strengthen relationships in a targeted way.
You will develop the ability to define communication goals and guide conversations in a structured way toward those goals.
You'll learn how to manage conversation dynamics and use negotiation tactics effectively.
You'll gain the confidence to handle difficult conversations with poise.

Kathrin Behme

Till Hopfe

Dr. Adem Mulamustafić

Markus Stork

In-person events

Tried and tested exercises for self-reflection, simulation of discussion and negotiation situations, exchange and trainer input.

Live online events

Practical exercises for self-reflection, simulation of conversation and negotiation situations, exchange and trainer.

Specialists and managers who want to improve their skills in effective argumentation, empathic interaction and strategic discussion skills in order to assert themselves even more successfully in discussions.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Here you can get impressions of the training as well as information about the training topic.

Technical Paper

Articles, interviews or whitepapers on the topic

Discuss and argue successfully: How to get the facts on the table

We all want crisp and results-oriented meetings: Topic, facts, discussion, decision. But unfortunately, most debates are quite different: they drag on, are not very results-oriented and lack objectivity. But don't worry: successful discussion and argumentation is possible and absolutely not rocket science. When the facts are on the table [...]

Learn more here

Technical Paper

Articles, interviews or whitepapers on the topic

Discuss and argue successfully: How to get the facts on the table

Learn more here

Questions about the seminar content

By consciously developing your argumentation and communication skills, you will not only be able to represent your positions more effectively, but also recognize conflicts earlier, deal with them constructively, and find common solutions. This will strengthen your ability to act and your influence in your everyday professional life.

Impact is created through a combination of clarity, empathy, and strategic conversation techniques. You reflect on your previous patterns, recognize your strengths and areas for improvement, and develop an authentic communication style. This self-awareness makes you more convincing in all conversational situations.

If your counterpart appears to be more rhetorically agile, it helps to remain calm and structure your arguments clearly. Develop strategies that allow you to gather reactions, avoid being unsettled by pointed statements, and instead ask targeted counter-questions that redirect the focus back to your line of argumentation.

Preparation creates inner calm and clarity. You develop a strategy for analyzing conversation goals, possible objections, and relevant arguments. By identifying in advance which points are important to you and which questions you might be asked, you will appear more confident and structured.

Empathy means understanding other people's perspectives without giving up your own interests. You work on actively listening and recognizing motives before you respond. This attitude helps you de-escalate situations while clearly expressing your point of view.

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Ratings and feedback from our participants

4.6

2,166 Reviews

training content:

4.5

Content comprehensibility:

4.7

Practical relevance:

4.3

Trainer expertise:

4.8

Participant orientation:

4.6

Method variety:

4.6

Nadine Krings

Confirmed participation

KM/H GmbH

Incredibly good training! Although I had heard a lot of things before, the speaker encouraged me to self-reflect and positively encouraged me to improve the details that I still have difficulties with.

Romy Langheinrich

Confirmed participation

NBE nordbahn railroad company

I find the Haufe Akademie seminars to be of very high quality, goal-oriented, well structured, reflective and easy to use.

Maria Pokrandt

Confirmed participation

Exxeta AG

The training was well thought out, had a common thread and I took a lot away with me. Thank you for that. The trainer is very competent and personable.

Anne Kirschbaum

Confirmed participation

Deutsche Bank AG

Great, sustainable training with very good examples and exercises. The speaker was a very good and varied trainer. An absolute recommendation!

Sven Qualen

Confirmed participation

KSR Kuebler Niveau-Messtechnik AG

The trainer was very good - he responded well to the needs of the participants and incorporated these into the existing process. The media support was great, as were the documents prepared and made available to the participants. I would like to take this opportunity to thank the trainer.

Kerstin Baumgart

Confirmed participation

German Trade Union Confederation

The group was great and was competently led. We had fun!

Tobias Schmidt

Confirmed participation

Lebenshilfe-Werk Kreis Waldeck-Frankenberg e.V.

Very practice-oriented and flexible. My expectations were exceeded.

Jennifer Bubbel

Confirmed participation

AGOF Services GmbH

Very varied presentation of the content.

Klaus-Dieter Schwenk

Confirmed participation

ABB LTD.

I particularly liked the flexible approach to personal questions and the presentation of possible solutions to problems.

Sonja Rooks

Confirmed participation

OBI Bau- & Heimwerkermärkte GmbH & Co. Franchise Center KG

I really liked the choice of topics and the good explanations on the subject. I also learned how to find the right balance between empathy and assertiveness.

Vanessa Kwoska

Confirmed participation

Verbundvolksbank OWL eG

Highly recommended training lots of practical tips that can be implemented immediately. Questions were addressed individually, and instead of frontal teaching, there was open, lively collaboration. The content was very well structured and flexibly adapted to our topics. Overall, great added value.

What Our Participants Say

Participants training describe the training as high-quality, well-structured, and practical. They particularly highlight how the trainers responded flexibly to individual questions and personal issues—rather than a lecture-style format, participants experienced an open, dynamic collaboration. Several participants report that the content was immediately applicable and had a clear overarching theme.

Many also emphasize that the trainers were perceived as competent, personable, and dynamic. Some participants highlight that the training and provided new insights even for those who already had prior knowledge. The fun within the group and the positive atmosphere are also mentioned.

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10.08.2026

Hamburg

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Booking number: 8698

€ 1.590,- plus VAT.

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Monday, 10.08.2026

09:00 am - 5:00 pm

Tuesday, 11.08.2026

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one joint lunch per full seminar day,
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10.09.2026

Frankfurt a. M./Offenbach

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Thursday, 10.09.2026

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Friday, 11.09.2026

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30.09.2026

Berlin

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Wednesday, 30.09.2026

09:00 am - 5:00 pm

Thursday, 01.10.2026

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12.10.2026

Düsseldorf/Hilden

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Monday, 12.10.2026

09:00 am - 5:00 pm

Tuesday, 13.10.2026

09:00 am - 5:00 pm

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one joint lunch per full seminar day,
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extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

27.10.2026

Hamburg

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Tuesday, 27.10.2026

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Wednesday, 28.10.2026

09:00 am - 5:00 pm

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Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

02.11.2026

Live-Online

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Monday, 02.11.2026

09:00 am - 5:00 pm

Tuesday, 03.11.2026

09:00 am - 5:00 pm

12.11.2026

Stuttgart

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Thursday, 12.11.2026

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Friday, 13.11.2026

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

18.11.2026

Berlin

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Wednesday, 18.11.2026

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Thursday, 19.11.2026

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

26.11.2026

Frankfurt a. M./Kelsterbach

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Thursday, 26.11.2026

09:00 am - 5:00 pm

Friday, 27.11.2026

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

07.12.2026

Munich

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Monday, 07.12.2026

09:00 am - 5:00 pm

Tuesday, 08.12.2026

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

07.12.2026

Live-Online

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Monday, 07.12.2026

09:00 am - 5:00 pm

Tuesday, 08.12.2026

09:00 am - 5:00 pm

14.12.2026

Düsseldorf

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2 days

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Monday, 14.12.2026

09:00 am - 5:00 pm

Tuesday, 15.12.2026

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

19.01.2027

Hamburg

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Tuesday, 19.01.2027

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Wednesday, 20.01.2027

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
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extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

09.02.2027

Stuttgart

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Mövenpick Hotel Stuttgart Messe&Congress

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2 days

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Tuesday, 09.02.2027

09:00 am - 5:00 pm

Wednesday, 10.02.2027

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

15.02.2027

Live-Online

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Days & Times

2 days

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Monday, 15.02.2027

09:00 am - 5:00 pm

Tuesday, 16.02.2027

09:00 am - 5:00 pm

18.02.2027

Berlin

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Booking number: 8698

€ 1.590,- plus VAT.

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2 days

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Thursday, 18.02.2027

09:00 am - 5:00 pm

Friday, 19.02.2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

02.03.2027

Mannheim

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2 days

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Tuesday, 02.03.2027

09:00 am - 5:00 pm

Wednesday, 03.03.2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

15.03.2027

Düsseldorf/Hilden

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Booking number: 8698

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2 days

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Monday, 15.03.2027

09:00 am - 5:00 pm

Tuesday, 16.03.2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

12.04.2027

Hamburg

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Booking number: 8698

€ 1.590,- plus VAT.

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2 days

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Monday, April 12, 2027

09:00 am - 5:00 pm

Tuesday, April 13, 2027

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

29.04.2027

Live-Online

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Booking number: 32097

€ 1.590,- plus VAT.

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Thursday, April 29, 2027

09:00 am - 5:00 pm

Friday, April 30, 2027

09:00 am - 5:00 pm

13.05.2027

Munich

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Booking number: 8698

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2 days

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Thursday, May 13, 2027

09:00 am - 5:00 pm

Friday, May 14, 2027

09:00 am - 5:00 pm

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The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

01.06.2027

Frankfurt a. M.

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Booking number: 8698

€ 1.590,- plus VAT.

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Best Western Plus Welcome Hotel Frankfurt

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2 days

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Tuesday, June 1, 2027

09:00 am - 5:00 pm

Wednesday, June 2, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

14.06.2027

Berlin

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Booking number: 8698

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

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2 days

Limited number of participants

Monday, June 14, 2027

09:00 am - 5:00 pm

Tuesday, June 15, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

08.07.2027

Stuttgart

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Booking number: 8698

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

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Days & Times

2 days

Limited number of participants

Thursday, July 8, 2027

09:00 am - 5:00 pm

Friday, July 9, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

09.08.2027

Cologne

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2 days

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Monday, August 9, 2027

09:00 am - 5:00 pm

Tuesday, August 10, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

01.09.2027

Hamburg

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Booking number: 8698

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

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Days & Times

2 days

Limited number of participants

Wednesday, September 1, 2027

09:00 am - 5:00 pm

Thursday, September 2, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

16.09.2027

Munich

Details

Booking number: 8698

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

Venue

All hotel information and photos

Arrival via Deutsche Bahn

Travel at reduced rates by booking via the learning environment.

Days & Times

2 days

Limited number of participants

Thursday, September 16, 2027

09:00 am - 5:00 pm

Friday, September 17, 2027

09:00 am - 5:00 pm

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

Sufficient places are still free.

Don't wait too long to book.

Fully booked.

Training is guaranteed to take place

The next booking ensures this course will take place

Booking number: 8698

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

Plan course

2 days

Limited number of participants

Fee includes

The participation fee includes

one joint lunch per full seminar day,
Catering during breaks and
extensive working documents.

Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

Booking number: 32097

€ 1.590,- plus VAT.

€ 1,892.10 incl. VAT.

Plan course

2 days

Limited number of participants

Book later

You are welcome to make a non-binding advance reservation.

Book in advance

No suitable date?

You are welcome to be notified by e-mail as soon as new dates are released.

e-mail notification

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