training
This training is held in German.
Positive interpersonal relationships are a key factor for your success in business. Ambitious goals require a new understanding of your role: from technical expert to "relationship manager". But what constitutes good relationship skills? Learn to work well with different characters - even with those perceived as "difficult" to talk to. Sharpen your perception in order to act appropriately and expand your social skills.
Contents
What is relationship competence?
- The framework model according to Daniel Goleman.
- Insights MDI® analysis as an explanatory approach.
Realistic self-assessment
- Your personal behavior and communication patterns when dealing with other people.
- Reflection on your own patterns: Based on the Insights MDI® model, you will receive an individual analysis of your strengths and potential.
- Your own strengths, learning areas and potential in relationships.
Recognizing the other person and adapting to them in the best possible way
- What personality profiles are there and what characteristics, patterns and needs can be assigned to them?
- Recognize the needs of different characters early on when working with them.
- Develop a supportive, appreciative attitude towards your counterpart.
Consciously perceiving and taking into account interactions with other people
- What happens when your own patterns encounter different basic characters in colleagues, customers, employees, etc.?
- What potential conflicts can arise?
- What stumbling blocks need to be considered?
Expand your own behavioral repertoire authentically
- Discover approaches to change your habitual patterns in dealing with colleagues, Employees, superiors or customers .
- Avoid unnecessary conflicts or recognize disruptions at an early stage and consciously take countermeasures.
- Understanding other characters and approaching them confidently, working and communicating with them successfully.
- Optimize teamwork: Consciously use strengths, compensate for weaknesses.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You will improve your skills in successfully shaping business relationships.
- You recognize the strengths and challenges of your behavioral patterns in dealing with the different characters of your colleagues, Employees, managers and customers.
- You will develop successful and authentic alternatives for successfully shaping working relationships.
- They recognize the individual strengths of different characters in the team and learn how to make the best use of them.
- You deepen your potential to shape the relationship with your colleagues, Employees, superiors and customers in an appreciative and goal-oriented manner.
- You will develop concrete approaches for the positive and solution-oriented management of "difficult relationships" in the workplace.
The basis for any personal development is a realistic self-assessment. For this reason, an Insights MDI® profile is created for the participants as part of the seminar. This is a scientifically validated analysis of your potential strengths and areas for development in interaction with others that has been used internationally for decades. This requires you to complete an online questionnaire in advance (takes approx. 10 minutes). This analysis, including the written evaluation, is included in the seminar price. There is also the option of taking advantage of transfer coaching after the training - price on request.
Methods
Theory input, self-reflection, group work and role exercises with practical cases from the participants, Insights MDI® analysis, transactional analysis, communication psychology, feedback, discussion.
The following third-party tool can be used in the event:
Recommended for
Specialists and managers and all Employees who want to strengthen their relationship and social skills in business and expand their repertoire of possible courses of action.
Further recommendations for "Relationship skills in business"
Attendees comments
"I can only recommend the training ! Top speaker, top location and a top topic!"
Daniel Schellöh
Duisburger Versorgungs- und Verkehrsgesellschaft mbH, Duisburg
"Well-structured training, high competence of the seminar leader."
Marian Sturm
Berlin-Chemie AG, Berlin
"I particularly liked the very good and lively explanations of the complex subject matter."
Frank Kowalczuk
Flensburg municipal utilities
Seminar evaluation for "Relationship skills in business"
4.6 from 5
with 732 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
Learning and shaping a sustainable future
Trusting relationships and recognizing needs are future skills that you will learn in this training , among other things. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
On-site training together
Booking number
9335
9335
€ 1.540,-
plus VAT
2 days
in 4 locations
4 Events
German
Joint online training
Start dates and details
26.06.2025
Live-Online
Booking number:
32290
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Thursday, 26.06.2025
09:30 am - 5:30 pm
Friday, 27.06.2025
09:00 am - 5:00 pm
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
01.07.2025
Frankfurt a. M.
Booking number:
9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 01.07.2025
09:00 am - 5:00 pm
Wednesday, 02.07.2025
08:30 am - 4:30 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
28.10.2025
Hamburg
Booking number:
9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 28.10.2025
09:00 am - 5:00 pm
Wednesday, 29.10.2025
08:30 am - 4:30 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
05.11.2025
Live-Online
Booking number:
32290
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Wednesday, 05.11.2025
09:30 am - 5:30 pm
Thursday, 06.11.2025
09:00 am - 5:00 pm
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
01.12.2025
Stuttgart
Booking number:
9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 01.12.2025
09:00 am - 5:00 pm
Tuesday, 02.12.2025
08:30 am - 4:30 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
11.02.2026
Berlin
Booking number:
9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Wednesday, 11.02.2026
09:00 am - 5:00 pm
Thursday, 12.02.2026
08:30 am - 4:30 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Training is guaranteed to take place
Booking number:
9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number:
32290
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
The seminar price includes the Insights MDI® analysis "Potential Analysis".
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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