Relationship skills in business

Expanding your knowledge of human nature - acting in an appreciative and goal-oriented manner

This training is held in German.
Strong relationships get you ahead - professionally and personally. Build sustainable connections in your working environment! During the training, you will learn to recognize your own patterns and potential, communicate authentically and create appreciative relationships. You will learn how to respond flexibly to others, recognize the needs of others at an early stage and work constructively with challenging contacts . This will help you develop your relationship skills - for more success and strong teams.

Contents

What is relationship competence? 

  • The framework model according to Daniel Goleman. 
  • Insights MDI® analysis as a practical explanatory approach. 
  • Analysis of your strengths, learning areas and potential with the Insights MDI® model. 

Recognize and reflect on your own patterns 

  • Reflect on your behavior and communication patterns when dealing with others. 
  • Individual analysis of your strengths and potential based on the Insights MDI® model 
  • Actively shaping relationships through realistic self-assessment. 

Recognizing other personality types and adapting to them 

  • Classify personality profiles and their characteristics, patterns and needs. 
  • Recognizing the needs of colleagues and customers at an early stage. 
  • Respond to others with appreciation and flexibility. 

Act consciously and avoid conflicts 

  • approaches to changing your own patterns in dealing with colleagues, superiors or customers . 
  • Avoid conflicts and recognize disruptions at an early stage and take targeted countermeasures. 
  • Understanding different characters, approaching them and working together effectively. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • Strengthen your skills to build successful business relationships. 
  • Analysis of behavioral patterns of different characters in the team, among managers and customers and how to deal with them constructively. 
  • Effective strategies for appreciative working relationships. 
  • Approaches for a solution-oriented organization of challenging relationships in the workplace. 

The basis for any personal development is a realistic self-assessment. For this reason, an Insights MDI® profile is created for the participants as part of the seminar. This is a scientifically validated analysis of your potential strengths and areas for development in interaction with others that has been used internationally for decades. This requires you to complete an online questionnaire in advance (takes approx. 10 minutes). This analysis, including the written evaluation, is included in the seminar price. There is also the option of taking advantage of transfer coaching after the training - price on request. 

Methods

Theory input, self-reflection, group work and role exercises with practical cases from the attendees, Insights MDI® analysis, transactional analysis, communication psychology, feedback, discussion.

The following third-party tool can be used in the event:

Recommended for

Specialists and managers who want to develop their communication and relationship skills.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Relationship skills in business"

Attendees comments

"I can only recommend the training ! Top speaker, top location and a top topic!"

Daniel Schellöh
Duisburger Versorgungs- und Verkehrsgesellschaft mbH, Duisburg

"Well-structured training, high competence of the seminar leader."

Marian Sturm
Berlin-Chemie AG, Berlin

"I particularly liked the very good and lively explanations of the complex subject matter."
 

Frank Kowalczuk
Flensburg municipal utilities

Seminar evaluation for "Relationship skills in business"

4.5 from 5
with 745 ratings
training content:
4.3
Content comprehensibility:
4.5
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5

 

IDGs and SDGs

 

Learning and shaping a sustainable future

Trusting relationships and recognizing needs are future skills that you will learn in this training , among other things. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.

 

On-site training together
Booking number
9335
€ 1.540,- plus VAT
2 days
in 5 locations
5 Events
German
In-person trainings
Joint online training
Booking number
32290
€ 1.540,- plus VAT
2 days
Online
on 05.11.2025
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
0 events
28.10.2025
Hamburg
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Leonardo Hamburg Altona
Leonardo Hamburg Altona
Beerenweg 1A, 22761 Hamburg
Room rate: € 111,17 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Tuesday, 28.10.2025

09:00 am - 5:00 pm

Wednesday, 29.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
05.11.2025
Live-Online
Booking number: 32290
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Wednesday, 05.11.2025

09:30 am - 5:30 pm

Thursday, 06.11.2025

09:00 am - 5:00 pm

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
01.12.2025
Stuttgart
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Pullman Fontana
Pullman Fontana
Vollmoellerstrasse 5, 70563 Stuttgart
Room rate: € 141,30 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 01.12.2025

09:00 am - 5:00 pm

Tuesday, 02.12.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
11.02.2026
Berlin
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
art`otel Berlin Mitte
art`otel Berlin Mitte
Wallstraße 70-73, 10179 Berlin
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Wednesday, 11.02.2026

09:00 am - 5:00 pm

Thursday, 12.02.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
18.05.2026
Düsseldorf
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Derag Livinghotel
Derag Livinghotel
Kirchfeldstraße 59-61, 40217 Düsseldorf
Room rate: € 119,16 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 18.05.2026

09:00 am - 5:00 pm

Tuesday, 19.05.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
10.09.2026
Munich
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Hotel Excelsior by Geisel
Hotel Excelsior by Geisel
Schützenstr. 11, 80335 Munich
Room rate: € 150,27 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 10.09.2026

09:00 am - 5:00 pm

Friday, 11.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 9335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 32290
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants

The seminar price includes the Insights MDI® analysis "Potential analysis"

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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