training
This training is held in German.
Diplomacy means creating connections: Understand others, voice your concerns and create joint solutions. With respect and appreciation, you strengthen relationships so that your counterpart can also save face. Learn how to use diplomatic communication to set boundaries, create commitment and clarity and build bridges.
Contents
Practical and tried and tested
The basics of diplomacy
- The value square of diplomacy.
- Maintain and strengthen relationship accounts.
- Long-term and solution-oriented thinking.
- Diplomacy and self-control.
- Win-win approaches promote joint solutions.
Diplomatic communication in practice
- Principles of diplomatic communication.
- Directness versus diplomacy - contradiction or complement?
- Key diplomatic skills: active listening, targeted questions, leadership.
- Questioning techniques for a targeted conversation.
- Recognize needs and treat them with respect.
Setting limits diplomatically
- Three steps to a diplomatic "no".
- Techniques for constructive confrontation.
- Drawing boundaries without jeopardizing relationships.
- Appreciation and recognition as a basis.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Understanding and utilizing the close link between diplomacy and success.
- Get to know different facets of diplomatic communication.
- Recognize connections between self-esteem, self-control and diplomacy.
- Appreciate and utilize the importance of relationship orientation in communication.
- be able to use tools for diplomatic communication in a targeted manner.
Methods
trainers, self-reflection, mental preparation, role plays, discussion, small group work, feedback. The attendees work on their own examples and situations.
Recommended for
Specialists and managers who want to contribute to sustainable solutions in a spirit of partnership and respect in order to achieve better results.
Further recommendations for "Success factor diplomacy"
Attendees comments
"Lively group, high fun factor, varied input from the trainer!"
Angelika Krings
Metro Systems GmbH
"I particularly liked the fact that it was a very pleasant, nice and constructive group."
Nicole Farrag
Maschinenbau Institut GmbH
"The training and the coach were super pleasant and far exceeded my expectations. I particularly liked the ease with which the very practical and in-depth content was conveyed. At the end of each day, I didn't feel overloaded with information, but full of energy."
Katharina Martini
Madsack Medienagentur GmbH & Co. KG
"I particularly liked the life and professional experience of the trainer, which made the knowledge to be imparted clear and easy to remember using examples."
Stefanie Brun
Klüber Lubrication Munich SE & Co. KG
"I particularly liked the fact that it was a very pleasant, nice and constructive group."
Nicole Farrag
Maschinenbau Institut GmbH
"I particularly liked the small group and the good atmosphere."
Elke Klicker
Volksbank Lübbecker Land eG
"I particularly liked the life and professional experience of the trainer, which made the knowledge to be imparted clear and easy to remember using examples."
Stefanie Brun
Klüber Lubrication Munich SE & Co. KG
"I particularly liked the small group and the good atmosphere."
Elke Klicker
Volksbank Lübbecker Land eG
Seminar evaluation for "Success factor diplomacy"
4.5 from 5
with 980 ratings
training content:
4.3
Content comprehensibility:
4.6
Practical relevance:
4.3
Trainer expertise:
4.7
Participant orientation:
4.5
Method variety:
4.5
Learning and shaping a sustainable future
Long-term solution orientation and treating patterns and needs with respect are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
On-site training together
Booking number
7954
7954
€ 1.540,-
plus VAT
2 days
in 6 locations
6 Events
German
Can also be booked as English-language training:
Success through Diplomacy
Joint online training
Booking number
32046
32046
€ 1.540,-
plus VAT
2 days
Online
on 13.10.2025
German
Can also be booked as English-language training:
Success through Diplomacy
Train several employees internally
Pricing upon request
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online
Can also be booked as English-language training:
Success through Diplomacy
Start dates and details
13.10.2025
Live-Online
Booking number:
32046
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Monday, 13.10.2025
09:00 am - 5:00 pm
Tuesday, 14.10.2025
09:00 am - 5:00 pm
incl. pocket guide "Diplomacy in everyday life"
23.10.2025
Frankfurt a. M./Kelsterbach
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 23.10.2025
09:00 am - 6:00 pm
Friday, 24.10.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
09.12.2025
Hamburg
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 09.12.2025
09:00 am - 6:00 pm
Wednesday, 10.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
17.12.2025
Cologne
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Wednesday, 17.12.2025
09:00 am - 6:00 pm
Thursday, 18.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
27.01.2026
Munich
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 27.01.2026
09:00 am - 6:00 pm
Wednesday, 28.01.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
19.05.2026
Stuttgart
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 19.05.2026
09:00 am - 6:00 pm
Wednesday, 20.05.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
10.08.2026
Hamburg
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 10.08.2026
09:00 am - 6:00 pm
Tuesday, 11.08.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Training is guaranteed to take place
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Booking number:
32046
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
incl. pocket guide "Diplomacy in everyday life"
No suitable date?
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