Practical seminar: More serenity at work

Criticism is part of everyday professional life, but it can quickly trigger feelings of insecurity, frustration, or self-doubt. It becomes especially difficult when you feel you’re being treated unfairly or when your professional competence is called into question. A strong inner mindset helps you distinguish between objective feedback and your emotional reaction. In the “ training ” (The Art of Dealing with Criticism), you’ll learn to recognize personal triggers and better understand your reaction patterns. So-called somatic markers play an important role here. These are physical signals linked to your experiences and interpretations. If you become more aware of these signals, you can recognize sooner when a situation is taking an emotional toll on you. This makes it easier for you to take criticism constructively, calmly defend your point of view, and maintain your self-confidence.

Last-minute changes, new priorities, and unexpected tasks can create the feeling that you’re constantly having to react instead of acting on your own terms. That’s why it’s especially important for specialists and leaders to remain internally stable even in the face of uncertainty. In this context, composure doesn’t mean accepting changes with indifference, but rather dealing with them flexibly and confidently. In this practical seminar, you’ll develop a personal mindset that provides guidance when familiar routines no longer work. You’ll learn to identify your own sources of strength and harness them to navigate challenging situations. By addressing both predictable and unexpected stressors, you’ll strengthen your ability to respond appropriately even under changing conditions and find constructive solutions.

If unresolved problems, difficult conversations, or upcoming decisions continue to weigh on your mind even after work, it can interfere with your ability to relax. This stress often arises because your body and mind remain in a state of tension. To counteract this, it’s helpful to understand your own stress patterns and be more mindful of how you use your personal resources. In this training, you’ll explore the significance of physical signals and learn about approaches rooted in embodiment. The focus is on how posture and physical sensations can support your inner state. In addition, you’ll identify personal sources of strength that help you better cope with stressful situations. This will enable you to develop a more mindful approach to managing workplace stress and create better conditions for regaining your composure after demanding workdays.

Mistakes can be particularly stressful if you have high expectations for your own performance or are responsible for important results. Self-doubt or worries about not meeting expectations can quickly set in. Yet setbacks are a normal part of professional development. What matters most is how you assess them and what lessons you draw from them. In the “ training ” (Mastering Setbacks), you’ll learn to develop a more constructive approach to dealing with failures and to strengthen your inner resilience. A key factor here is adopting a mindset that supports you even in difficult moments and instills confidence. Instead of dwelling on negative thoughts, you can learn to view experiences more objectively and refocus your attention on possible solutions. This strengthens your ability to take on challenges and remain capable of taking action even after setbacks.

Long-term composure doesn’t come from completely avoiding stress. Rather, it’s about developing a stable inner mindset that allows you to confidently navigate even challenging situations. To do this, it’s important to recognize your personal strengths, develop supportive habits, and regularly practice new behaviors. In this hands-on workshop, you’ll use the Zurich Resource Model (ZRM®) to develop a personalized mindset that aligns with your personality and professional challenges. Through practical exercises, individual work, small-group discussions, and exploring specific everyday situations, this mindset will become tangible. You’ll also learn how to use priming and physical cues to activate your new inner mindset in your daily work life. This will help you lay the groundwork for remaining more composed, self-assured, and capable of taking action—even when faced with high levels of responsibility, unexpected difficulties, and demanding tasks.