Relationship skills in business

What is relationship competence?

• The framework model according to Daniel Goleman.
• Insights MDI® model as an explanatory approach.
• The importance of relationship skills in everyday business life.

Realistic self-assessment

• Your personal behavior and communication patterns in dealing with other people.
• Reflection on own patterns, own communication and stress behavior.

Recognizing the other person and adapting to them in the best possible way

• Consciously perceive and take into account interactions with other people.
• Recognize the needs of different personalities early on when working with them.

Consciously perceiving and taking into account interactions with other people

• Develop a supportive, appreciative attitude towards your counterpart.
• Discover approaches to change your habitual patterns in dealing with colleagues, employees, superiors or customers.
• Increase motivation and communication through relationship work.

Expand and improve your own behavioral repertoire, inner leadership and status competence in relationships

• Understand other people better and work successfully with them.
• Status competence for your conscious relationship building and better communication.
• Find starting points for inner leadership and healthy self-control

Transfer and implementation

• Plan implementation steps.
• Define clear target and implementation approaches.