Basic training for internal sales and customer service

Inside Sales Training - optimize your inside sales in two days

Inside sales requires multi-talented people who can sell and advise. In addition, inside sales create the basis for a successful field sales force. Those who optimize their personal skills and know-how in inside sales can efficiently contribute to increasing sales and sustainable customer loyalty. This inside sales training prepares customer relationship managers, inside sales staff and telemarketing employees perfectly for their extensive tasks. Experienced coaches impart the necessary skills in a practice-oriented manner with didactically prepared role plays and at the same time teach technically sound basics.

Learning what is important in internal sales

What do inside sales teams need to know? This Inside Sales training answers this question within two days. During the two-day classroom seminar, participants gain important insights into sales psychology and the key psychological factors involved in customer contact.

In a further step, rhetorical skills are trained. Whether on the phone to a customer, negotiating prices with suppliers or the target group, this training lays the foundations for your success at work.

Despite the focus on inside sales, the ability to work more efficiently with the sales force is trained. This Inside Sales training embeds graduates in the "company" construct with all its departments and demonstrates the important role played by inside sales as an intermediary between customers and the company.