Confident and calm in everyday management

Active self-management

• React calmly to external pressure.
• How unpleasant feelings arise and what you can do about them.
• Learn how to put less pressure on yourself.
• Mental techniques from competitive sport for your everyday work.
• This will help you gain inner distance from difficult situations.
• How you can quickly recharge your batteries in turbulent times.

Mastering challenges

• Recall skills and strengths even under pressure.
• Maintain self-esteem even in the face of setbacks and criticism.
• Remain assertive without being dominant.
• Remaining sovereign in the face of authority.
• Setting boundaries without hurting others.

Resolving conflicts sustainably 

• Leadership in conflicts: Keeping the rudder in your hand.
• Strengthening trust with win-win solutions.
• Use reproaches as a guide with the judo technique.
• Bring unobjective statements back to the factual level.
• Understand escalations and actively counteract them.

Authentic conversations that move

• Skillfully picking up difficult contacts .
• Listening, understanding and connecting with empathy.
• Steering conversations: From problems to solutions.
• Read between the lines: Recognize the actual interests of the other person.