Efficient field service management

Managing, leading and motivating field service teams

This training is held in German.
The field sales team is a key success factor for the company. It brings in sales, acquires new customers and retains existing ones. It must constantly adapt to changes in demand and customer requirements, but also be active, innovative and as efficient as possible. In this training , you will learn how to manage the sales force team in a performance and efficiency-oriented manner. You will develop individual key figures and work out solutions to find and promote employee potential.

Contents

The sales force in the field of tension between sales - controlling - customer

  • Current challenges for the sales force.
  • What customers expect from the sales force today.
  • What are the success factors in the sales force?

Creating transparency in the sales force

  • The most important key figures for objective sales force management.
  • The benefits of visit accompaniment.

Managing the sales team: agreeing targets in partnership, managing employees efficiently

  • Manage target agreements fairly and effectively.
  • More agility in sales through OKR methodology.
  • Balanced scorecard as the basis for strategic target agreements.
  • Virtual selling, virtual management - How does the use of video conferencing technology affect customer service and employee management?

How to optimize your territory allocation and visit planning

  • Determining the optimum sales force.
  • Efficiency analysis of territories based on performance and customer data.

Productive collaboration between office and field staff

  • Advantages of teamwork in sales.
  • How can a modern back office be managed and evaluated?

Motivate your employees sustainably

  • Pros and cons of variable remuneration - more money does not always mean more performance.
  • This is how you use and maintain self-motivation in sales.
  • What else counts apart from money: Classic and modern forms of incentives.
  • Develop incentive systems for special situations: Promoting sales teams, acquiring new customers, strengthening profitability, etc.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

In this training you will learn,

  • how to manage your sales force in terms of productivity and profitability,
  • how to make your sales force fit for current requirements,
  • which key figures are relevant for your sales force management and what they tell you,
  • how to objectively assess, remunerate and motivate your sales representatives and
  • how you can sustainably increase performance through partnership-based cooperation in sales.

Methods

Seminar presentation, group/individual work, discussion of practical cases, exchange of experience, checklists.

Recommended for

Managing directors with sales responsibility, sales/sales managers, area/regional sales managers, field sales managers, sales controllers, office sales managers.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Efficient field service management"

Attendees comments

"Competent speaker, practical relevance, content that can be put into practice."

Ralf Sator
Flensburger Brauerei Emil Petersen GmbH & Co. KG

"The exchange between the participants was very good!"

Sascha Schmidt
KAESER Compressors SE

"I can take some points with me and will put them into practice. I am completely satisfied!"

Stephan Modler
Neugart KG Hennef

Seminar evaluation for "Efficient sales force management"

4.1 from 5
with 237 reviews
training content:
3.9
Content comprehensibility:
4.2
Practical relevance:
3.6
Trainer expertise:
4.4
Participant orientation:
4.1
Method variety:
4
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Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Take the lead!
9 tips for prospective sales managers

Whitepaper: 9 tips for prospective sales managersWith the whitepaper "Team leadership and management in sales: 9 tips for prospective managers" you will find it easier to change roles from sales employee to manager. As a manager in sales, it is your job to make your sales team successful, create balance in the team and reduce errors. Prepare yourself for your new leadership role in the best possible way.

Download whitepaper free of charge

Articles, interviews or whitepapers on the topic

Take the lead!
9 tips for prospective sales managers

Whitepaper: 9 tips for prospective sales managersWith the whitepaper "Team leadership and management in sales: 9 tips for prospective managers" you will find it easier to change roles from sales employee to manager. As a manager in sales, it is your job to make your sales team successful, create balance in the team and reduce errors. Prepare yourself for your new leadership role in the best possible way.

Download whitepaper free of charge

On-site training together
Booking number
5064
€ 1.590,- plus VAT
2 days
in 2 locations
2 Events
German
In-person trainings
Joint online training
Booking number
33330
€ 1.590,- plus VAT
2 days
Online
0 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
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01.09.2025
Berlin
Booking number: 5064
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel Berlin Tempelhof
Mercure Hotel Berlin Tempelhof
Hermannstraße 214-21, 12049 Berlin
Room rate: € 133,68 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Monday, 01.09.2025

09:00 am - 5:00 pm

Tuesday, 02.09.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
09.03.2026
Mannheim
Booking number: 5064
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Dorint Kongresshotel
Dorint Congress Hotel
Friedrichsring 6, 68161 Mannheim
Room rate: € 136,53 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Monday, 09.03.2026

09:00 am - 5:00 pm

Tuesday, 10.03.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 5064
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 33330
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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