Efficient field service management

The sales force in the field of tension between sales - controlling - customer

• Current challenges for the sales force.
• What customers expect from the sales force today.
• What are the success factors in the sales force?

Creating transparency in the sales force

• The most important key figures for objective sales force management.
• The benefits of visit accompaniment.

Managing the sales team: agreeing targets in partnership, managing employees efficiently

• Manage target agreements fairly and effectively.
• More agility in sales through OKR methodology.
• Balanced scorecard as the basis for strategic target agreements.
• Virtual selling, virtual management - How does the use of video conferencing technology affect customer service and employee management?

How to optimize your territory allocation and visit planning

• Determining the optimum sales force.
• Efficiency analysis of territories based on performance and customer data.

Productive collaboration between office and field staff

• Advantages of teamwork in sales.
• How can a modern back office be managed and evaluated?

Motivate your employees sustainably

• Pros and cons of variable remuneration - more money does not always mean more performance.
• This is how you use and maintain self-motivation in sales.
• What else counts apart from money: Classic and modern forms of incentives.
• Develop incentive systems for special situations: Promoting sales teams, acquiring new customers, strengthening profitability, etc.