Strategic workforce scheduling in shift operation

Making shift work efficient, attractive and crisis-proof

This training is held in German.
Attractive working hours and diverse contractual conditions are indispensable prerequisites in the competition for the best employees - especially in demanding shift operations. At the same time, fierce competition and high location costs demand maximum productivity in personnel deployment while at the same time building up turbulence reserves. Reconciling seemingly irreconcilable demands requires a systematic flexibility strategy that purposefully combines shift models with working time accounts, standby pools, part-time models and job rotation, etc. Our experts will show you tried-and-tested procedures and solutions for the design of personnel deployment planning for shift operations, particularly in production and logistics, but also for services such as healthcare, call centers or retail.

Contents

Taking a holistic view of workforce scheduling requirements

  • Align the flexibility of personnel planning with customer requirements.
  • Anticipate crisis events.
  • Organize attractive working hours and flexitime in shifts.

Using flexibility modules for workforce scheduling

  • Decouple working hours and shift times.
  • Flexible employment - make targeted use of it or look for alternatives.
  • Part-time, "reduced full-time" or "four-day week" - find the right mix.
  • Set up company and personal working time accounts.
  • Agree personnel deployment control for quick reactions with the works council.

Developing customized strategies

  • Ensure high staff productivity even when the order situation is quiet.
  • Build up sufficient personnel reserves for peak loads.
  • Provide crisis mode and turbulence reserves for economic downturns.
  • Incorporate attractive working hours and conditions.
  • Demonstrate "win-win situations" and mutual added value.

Proven, systematic approach:

  • Focus on the goals and requirements.
  • Step-by-step balancing of complex interests.
  • Involve works councils and operational areas in finding solutions.

Best practice examples

  • Learn about proven solutions and company examples.
  • Avoid common mistakes - compare practical examples.
  • Learning from the experience of others.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • They understand the requirements for the systematic organization of flexible personnel deployment.
  • You will learn how to define workforce planning strategies in line with the market and employees, agree them with your works council and coordinate operational management in a targeted manner.
  • You will receive recommendations for your personnel resource planning and learn how to systematically optimize your personnel resource planning.
  • You will receive tried-and-tested, easy-to-use tools, templates, checklists and moderation techniques for your own practical implementation.
  • You benefit from the targeted exchange with other practitioners and the trainers.

Methods

Short presentations with concrete practical examples, group and individual exercises, answers to your questions, discussion in plenary, case discussions, exchange of experiences, tools for structuring and moderating your own workshops.

Recommended for

HR managers, specialists and managers, works councils, senior production Employees . It is aimed at all companies with shift operations that are looking for solutions for an employee-oriented and economical organization of flexible personnel deployment.

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Further recommendations for "Strategic workforce planning in shift operations"

Attendees comments

"All-round excellent organization, good speakers, content as described. My expectations were exceeded."

Martin Seuthe
Möhling GmbH & Co. KG

"The training was varied and not boring. Very professionally organized and good content."

Alexander Strütt
Freudenberg

Seminar evaluation for "Strategic workforce scheduling in shift operation"

4.4 from 5
with 24 ratings
training content:
4.3
Content comprehensibility:
4.5
Practical relevance:
4.1
Trainer expertise:
4.8
Participant orientation:
4.4
Method variety:
4.2
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Staff scheduling in shift work - the role of HR

The current situation in many companies highlights the diverse requirements for flexible personnel deployment. On the one hand, order peaks, last-minute orders and demanding customer requirements must be satisfied, while on the other, economic crises and faltering supply chains must be cushioned. At the same time, employees working in shifts in particular are demanding more attractive working hours and better opportunities to balance their professional requirements with their private and family interests. A [...]

Learn more here

Personnel planning: basics & tasks

Today, HR managers are facing major challenges: Staff shortages, high turnover rates and a general shortage of skilled workers are just some of them. HR employees and managers must work to ensure that the right people with the right skills in the right positions at the right time deliver top performance. This is only possible with good personnel planning. But this is no easy task in times [...]

Learn more here

Articles, interviews or whitepapers on the topic

Staff scheduling in shift work - the role of HR

The current situation in many companies highlights the diverse requirements for flexible personnel deployment. On the one hand, order peaks, last-minute orders and demanding customer requirements must be satisfied, while on the other, economic crises and faltering supply chains must be cushioned. At the same time, employees working in shifts in particular are demanding more attractive working hours and better opportunities to balance their professional requirements with their private and family interests. A [...]

Learn more here

Personnel planning: basics & tasks

Today, HR managers are facing major challenges: Staff shortages, high turnover rates and a general shortage of skilled workers are just some of them. HR employees and managers must work to ensure that the right people with the right skills in the right positions at the right time deliver top performance. This is only possible with good personnel planning. But this is no easy task in times [...]

Learn more here

On-site training together
Booking number
34071
€ 1.440,- plus VAT
2 days
in Munich
on 05.11.2025
German
In-person trainings
Joint online training
Booking number
32553
€ 1.440,- plus VAT
2 days
Online
on 24.07.2025
German
Live online events
Train several employees internally
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24.07.2025
Live-Online
Booking number: 32553
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Course
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Days & Times
2 days
Limited number of participants

Thursday, 24.07.2025

09:00 am - 5:00 pm

Friday, 25.07.2025

09:00 am - 5:00 pm

05.11.2025
Munich
Booking number: 34071
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Venue
Courtyard&Residence Inn Munich City East
Courtyard&Residence Inn Munich City East
Orleansstrasse 81-83, 81667 Munich
Room rate: € 140,73 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 05.11.2025

09:00 am - 5:00 pm

Thursday, 06.11.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
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The next booking ensures this course will take place
Booking number: 34071
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 32553
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Details
2 days
Limited number of participants
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