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This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.
After completing the training, you will receive a summary (=Lessons Learned) of the exam-relevant content via your learning environment to help you prepare for your final exam.
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
The path to introducing key account management is accompanied by new challenges, both internally and towards customers. Many suppliers already look after their strategic customers, the key accounts, in a special way and with a high level of attention. Our holistic approach also takes into account the internal conflicts of interest and interpersonal aspects. The pre-sales phase, as an important part of building customer understanding, is particularly important for key account managers and enables customer-specific solutions that stand out from the competition.
Those who can position themselves convincingly for the future remain in the circle of potential suppliers. Acquire the prerequisites to be able to meet your key accounts/key customers at eye level as a Junior Key Account Manager.
Junior key account managers and prospective junior key account managers who want to actively support the KAM process and/or reflect on their existing concept, account managers, sales managers, sales support departments who want to actively support key account management, participants in the seminar "Managing key accounts professionally I" (5066) and/or participants in the seminar "Strategic selling" (5067) and/or participants in the seminar "Make the deal! Negotiation training for key account managers" (30172).
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Examination requirements
Completion of the compulsory seminar is a prerequisite.
Exam preparation
After the training, you will receive a summary (=Lessons Learned) of the exam-relevant content via your learning environment in preparation for your final exam.
Form of examination
Written final exam, e-exam. To save travel costs and time, you can take the e-exam on your computer at work or at home.
Exam contents
The continuing education content of the compulsory module is tested in written form (time required: approx. 45 minutes). The e-examination can be taken as soon as the compulsory and elective modules have been completed.
After successfully passing the final exam, you will receive the recognized certificate from the Haufe Akademie and the Mannheim School of Managementcertified Junior Key Account Manager - Junior Key Account Manager". This documents your in-depth knowledge as a basis for the further development of your professional career.