Crash course young leads old

Intergenerational leadership

• We look at the characteristics and values of different generations in the workplace.
• We analyze the motivation of older employees.
• You will gain an awareness of the expectations placed on you as a new manager.
• How can I see and perceive diversity as an opportunity?
• You are able to recognize and utilize the strengths of older employees.

Emotional intelligence & empathy as the key to working with older employees

• You strengthen your self-confidence.
• We deal with self-regulation when working with older employees.
• Developing and expressing empathy—but how?
• How you can employees and maintain relationship management between managers and older employees .

Communication & Leadership

• What does my team portfolio and competency matrix (delegation) look like? Identify strengths within the team and use them for delegation.
• Active listening.
• How do I give constructive feedback to experienced employees and how do I express criticism?

Dealing with difficult situations

• How can I deal with potential challenges?
• You will be shown ways in which you can resolve conflicts in everyday management situations involving different generations.
• Finding the right tone—communication in change processes.

Your cases from everyday work are welcome - feel free to bring your practical cases to the training .

We also use tools, and you can expect collegial case consultation.