Practical Coaching for UX & CX Managers
Personal support for your practical transfer
The Practical Coaching in UX & CX Management program supports you in the following areas:
- Development: Establishing your role as a UX & CX Manager.
- Follow-up: Follow-up on the course content and reflection for maximum practical transfer.
- Development: Individual impulses and tips for the implementation of measures in your business context.
Whether it’s one hour or ten—you can use our inquiry form trainers a flexible package of sessions with our trainers . In the next step under “Inquiries,” you can specify in the comments field which trainer you’d like to work with and how many hours you’d like. The trainer then trainer touch with you.
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Use this practical coaching to support and shape your individual learning and development process:
- In a one-on-one session with an expert, gain clarity about your new role as a UX & CX Manager and reinforce this mindset for yourself and your team.
- Experience application-oriented and practical learning.
- Gain new perspectives for practical transfer.
Our experts don’t experts on a single “best” method—because different use cases and challenges call for different approaches. You have complete freedom to tailor your project: You book a number of hours of your choice with an expert of your choice. Click “Request” and specify in the comments field who you’d like to work with and how many hours you’d like to book.
Two one-hour personal career coaching sessions with selected trainers. The coaching sessions take place online and can be taken up to three months after booking.
This coaching program is primarily aimed at individuals who encounter UX and CX management topics in their day-to-day work:
- UX professionals who want to refine their methods and strategically embed UX within their organization, such as UX researchers, UX designers, UX writers, and UX managers.
- CX professionals who take a holistic approach to customer experience and want to improve it in measurable ways, such as CX managers, customer success managers, and customer service representatives.
- Product professionals who want to make user-centered decisions and develop better products, such as product managers, product owners, and product developers.
- Executives with a focus on customers and teams who want to use UX and CX as strategic levers for growth and customer retention.
- Customized training courses
- Direct application in practice
- Efficient use of time and resources