Interview training for challenging staff appraisals

Why are many staff appraisals so difficult?

• Assessing contacts : appropriate reactions to different behavior of the parties involved in the conversation.
• Dealing constructively with emotional contacts.

Actively managing difficult conversations as an HR manager

• Go into the conversation, stay in the lead.
• convince contacts respectfully.
• Radiating confidence: Dealing with your own emotions.
• Consider body language.
• Recognize objections, attacks, evasive maneuvers and answer them confidently.

More security in critical staff appraisals

• Systematic interview preparation and follow-up.
• Bringing structure to difficult conversations.
• Argumentation strategies for different types of HR conversations.
• Conflict as an opportunity - gaining clarity and working out options for action.
• Conversation techniques for discussions with managers and Employees.

My role as HR manager

• Clarity of your own position vis-à-vis internal clients.
• Clarification of the assignment and preparation for the meeting with the manager.
• At eye level with managers.

Solution approaches for challenging HR discussions (incl. checklists)

• The appropriate design of HR discussions, e.g. discussions about suspected addiction/behavior, criticism, warning and separation discussions, discussions within the framework of company integration management (BEM).

This training is all about your practical cases. Take the opportunity to reflect on and practise these with the trainer and colleagues !