Knowledge management as a competitive advantage

Actively managing knowledge processes in times of digitalization and AI

Blended learning

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This blended learning is held in German.

An active knowledge culture forms the basis for sustainable corporate success. This is especially true in times when AI tools are in the process of fundamentally changing the central processes of knowledge work. In order to benefit from the "raw material" of knowledge, knowledge must be developed, recorded and documented. However, knowledge is also the result of a continuous exchange process: of information, experiences, solutions and failures. This exchange makes use of the technical possibilities of digitalization and networking. Knowledge management and a culture of knowledge sharing are inextricably linked. Get to know selected knowledge management concepts in this training and work together in the group to develop concrete measures for the effective use of knowledge in your own company.

Module 1: Webinar

2 hours

Personal experiences and procedure/framework of the training

Personal experiences and challenges in knowledge management.
Fundamentals and development of knowledge management.
Structure and sequence of the training: self-learning media, web talks and practical transfer.

Module 2: Self-study phase

4 hours

Basics of knowledge management

Fundamentals, objectives and development of knowledge management.
Levels of knowledge management (personal, strategic, operational).

Module 3: Webinar

2 hours

Knowledge management methods

Impulse on knowledge management methods.
Practical experience and exchange.

Module 4: Self-study phase

4 hours

Development of an own concept

Develop your own operational concept with the help of a learning partnership.
Implementation in everyday (professional) life - transfer to your own organization.
Reflection.

Module 5: Webinar

2 hours

Exchange, reflection, networking

Presentation of your own application concept.
Open questions, exchange and networking.
Securing an active and sustainable knowledge culture - opportunities and risks.

Basics

What is knowledge?
Why "manage" knowledge?
Capture knowledge resources in the organization.
Identify individual knowledge.
Learning, knowledge and skills.
Measuring and evaluating knowledge.
Sharing knowledge and experience.
Digital, network-supported knowledge management.
Changes in knowledge management through artificial intelligence.

Comparison with your own company

Typical knowledge-related problems.
Reflection, evaluation.

Approaches to the identification, development, distribution and measurement of knowledge

Introduction of knowledge management: best practice examples.
Knowledge acquisition/case work, storytelling, documentation.
Measurement and evaluation of knowledge.
Current trends, overview of selected technologies.
Possibilities of generative AI tools.
Opportunities and problems.

Exercises: Typical tasks in the company

Using case studies, identify problems in dealing with knowledge in an organization and develop proposals for solutions.
In a subsequent reflection, possibilities for your own company are developed.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

To deal with the fields of action of modern knowledge management - from the individual employee to the entire organization.
Get to know knowledge management tools and methods that are quick and easy to implement.
Possibilities for transferring the transfer into operational practice.
Learn how knowledge and experience can be identified, developed and shared within the company.
Use opportunities to exchange experiences, best practices and challenges within the learning group.
Receive checklists and suggestions that can be used for effective and efficient knowledge management in the company.

trainer

Dr. Jochen Robes

Methods

Self-study units: Basics, methods, case studies, tips for reflection; webinars: experts, exchange of experiences; preparation for transfer; community: exchange, discussion, links and resources.

Tool

The following third-party tool can be used in the event:

Miro

Recommended for

Executives and specialists, HR manager, HR managers, HR professionals, HR officers, project managers and coordinators, knowledge managers, people coaches.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Joint online training

Booking number
34298

€ 790,- plus VAT

Details

6 hrs + 8 hrs ...

Online

4 Events

German

Events

Train several employees

Price upon request

Customized training courses
Direct application in practice
Efficient use of time and resources

6 hours + 8 hours self-study phase

In-person or Online

Start request

Ratings and feedback from our participants

4.5

7 Ratings

training content:

4.2

Content comprehensibility:

4.4

Practical relevance:

4.6

Trainer expertise:

Participant orientation:

4.8

Method variety:

Serge Schmid

Confirmed participation

Lectures and presentations of the highest quality.

D. Bobbert

Confirmed participation

VTG GmbH

I particularly liked the exchange with the participants and the documents provided. Overall competent handling.

Start dates and details

10.04.2026

Live online

Details

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Course

zoom

Technical notes

We use various software to conduct our online events.

To the system check

Modules

6 hours + 8 hours self-study phase

Limited number of participants

Webinar

Personal experiences and procedure/framework of the training

Date

10.04.2026

Course

zoom

Schedule

Start 14:00, end approx. 16:00

Webinar

Knowledge management methods

Date

17.04.2026

Course

zoom

Schedule

Start 14:00, end approx. 16:00

Webinar

Exchange, reflection, networking

Date

24.04.2026

Course

zoom

Schedule

Start 14:00, end approx. 16:00

10.09.2026

Live online

Details

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Course

zoom

Technical notes

We use various software to conduct our online events.

To the system check

Modules

6 hours + 8 hours self-study phase

Limited number of participants

Webinar

Personal experiences and procedure/framework of the training

Date

10.09.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

Webinar

Knowledge management methods

Date

17.09.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

Webinar

Exchange, reflection, networking

Date

01.10.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

05.11.2026

Live online

Details

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Course

zoom

Technical notes

We use various software to conduct our online events.

To the system check

Modules

6 hours + 8 hours self-study phase

Limited number of participants

Webinar

Personal experiences and procedure/framework of the training

Date

05.11.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

Webinar

Knowledge management methods

Date

12.11.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

Webinar

Exchange, reflection, networking

Date

26.11.2026

Course

zoom

Schedule

Start 16:00, end approx. 18:00

19.02.2027

Live online

Details

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Course

zoom

Technical notes

We use various software to conduct our online events.

To the system check

Modules

6 hours + 8 hours self-study phase

Limited number of participants

Webinar

Personal experiences and procedure/framework of the training

Date

19.02.2027

Course

zoom

Schedule

Start 14:00, end approx. 16:00

Webinar

Knowledge management methods

Date

26.02.2027

Course

zoom

Schedule

Start 14:00, end approx. 16:00

Webinar

Exchange, reflection, networking

Date

12.03.2027

Course

zoom

Schedule

Start 14:00, end approx. 16:00

Sufficient places are still free.

Don't wait too long to book.

Fully booked.

Training is guaranteed to take place

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Plan course

6 hours + 8 hours self-study phase

Limited number of participants

Booking number: 34298

€ 790,- plus VAT.

€ 940.10 incl. VAT.

Plan course

6 hours + 8 hours self-study phase

Limited number of participants

Book later

You are welcome to make a non-binding advance reservation.

Book in advance

No suitable date?

You are welcome to be notified by e-mail as soon as new dates are released.

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