Leading International Teams Successfully

Developing successful teams

• What makes a successful team?
• Challenges of leading intercultural teams/virtual teams.
• Creating values and goals.
• Developing team code of conduct and buy in.

Leading and managing a team 

• Differences between leading and managing a team.
• Tasks and characteristics of a leader.
• Different management styles.
• Different cultural management styles.
• Identifying your own style.
• How to delegate efficiently.

Basic communication skills      

• How to use different communication models.
• Avoiding misunderstandings.
• Giving and receiving feedback.
• DifferentfFeedback techniques.
• Giving feedback in an intercultural context.

Understanding team dynamics

• Team development stages.
• Motivation theories and techniques.
• Practical application for motivating teams. 

Handling conflicts effectively

• Understanding your own conflict style.
• How to manage different cultural conflict resolution styles.
• Conflict resolution techniques.
• Handling conflicts in an international context.

Working with international teams

• Understanding the effect of culture.
• Dealing with misperception and intercultural communication in a team.
• The influence of the different cultural dimensions.
• How to manage the 5 main cultural issues successfully.