Training
This training is held in German.
Every success begins with your effect on others. Success in sales ultimately depends on the effect you create and whether you recognize and correctly interpret the non-verbal signals of your counterpart. In this interactive training, you will learn how to decode the body language of your negotiating partners, how to consciously generate sympathy and develop a confident charisma and thus increase your sales success.
Contents
The basics of personal impact
- Why do some people create such a strong effect and others do not?
- What the first impression depends on.
- How to create a confident effect within seconds.
Charisma can be learned
- The charisma techniques of politicians and actors.
- Which techniques you can use to convince everyone.
- Create a presence and attract attention.
- Captivate everyone with your charisma.
Understanding and using body language in negotiations
- How to analyze body language correctly.
- Tips and tricks for posture and expression.
- Reduce stress and stage fright.
- Recognize untruths.
Use of voice and language in sales talks
- Convince with a firm voice and suitable modulation.
- The right arguments to achieve your goals.
- Tips and tricks for quick-witted answers.
- Use your voice purposefully.
Speaking effectively in sales
- How to give a spontaneous speech with confidence - the elevator pitch.
- Set up and conduct lectures and presentations.
- Dramaturgy: The stage tricks of the professionals.
Male-female communication
- Communicating successfully with the opposite sex.
- What women and men pay attention to.
- The most important tips for convincing the opposite sex.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this sales training course, you will learn how to correctly assess contacts in a sales conversation or negotiation within seconds and achieve a confident effect:
- You develop a confident attitude at the touch of a button.
- In future, you will use your voice more consciously and thus increase your professional impact.
- You achieve your goals with a convincing effect.
- In future, you will be able to see more quickly what your counterpart is actually thinking.
- In future, you will be able to recognize the smallest non-verbal signals and react accordingly.
- You will recognize stress and lies in your counterpart in the future.
- They convince the opposite sex.
- You will convince even difficult negotiating partners.
Methods
In addition to expert input, practical tips, checklists and many examples from sales practice, there is plenty of room for practicing your own practical sales situations. Individual and group exercises with individual feedback. Work on your own topics and questions. Video analysis of excerpts from talk shows. Working on your own practical cases, sharing experiences and discussion round off the variety of methods.
Recommended for
Specialists and (junior) managers from sales and distribution, account managers, key account managers, sales managers, regional managers, sales managers, internal and external sales staff and other sales-related Employees who would like to expand their communicative competence in sales intensively and practically to include the aspect of body language.
Further recommendations for "How to convince customers! With impact, voice and body language"
Seminar evaluation for "How to convince customers! With impact, voice and body language"
4.7 from 5
with 123 reviews
training content:
4.6
Content comprehensibility:
4.8
Practical relevance:
4.6
Trainer expertise:
4.9
Participant orientation:
4.8
Method variety:
4.6
On-site training together
Booking number
1967
1967
€ 1.540,-
plus VAT
2 days
in 3 locations
3 Events
German
Joint online training
Start dates and details
21.08.2025
Berlin
Booking number:
1967
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 21.08.2025
09:00 am - 5:00 pm
Friday, 22.08.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
10.11.2025
Frankfurt a. M.
Booking number:
1967
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 10.11.2025
09:00 am - 5:00 pm
Tuesday, 11.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
24.02.2026
Hamburg/Finkenwerder
Booking number:
1967
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 24.02.2026
09:00 am - 5:00 pm
Wednesday, 25.02.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Training is guaranteed to take placeThe next booking ensures this course will take placePart of the Summer Academy
Booking number:
1967
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number:
32401
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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