How to convince customers! With impact, voice and body language

The basics of personal impact

• Why do some people create such a strong effect and others do not?
• What the first impression depends on.
• How to create a confident effect within seconds.

 Charisma can be learned

• The charisma techniques of politicians and actors.
• Which techniques you can use to convince everyone.
• Create a presence and attract attention.
• Captivate everyone with your charisma.

Understanding and using body language in negotiations

• How to analyze body language correctly.
• Tips and tricks for posture and expression.
• Reduce stress and stage fright.
• Recognize untruths.

Use of voice and language in sales talks

• Convince with a firm voice and suitable modulation.
• The right arguments to achieve your goals.
• Tips and tricks for quick-witted answers.
• Use your voice purposefully.

Speaking effectively in sales

• How to give a spontaneous speech with confidence - the elevator pitch.
• Set up and conduct lectures and presentations.
• Dramaturgy: The stage tricks of the professionals.

Male-female communication

• Communicating successfully with the opposite sex.
• What women and men pay attention to.
• The most important tips for convincing the opposite sex.