training
This training is held in German.
By focusing on customer benefits and a positive product experience, you can increase the profitability of your company. Familiarize yourself now with methods to listen, analyze and understand your customers and users . By implementing UX, you promote user-centric thinking throughout the organization and minimize the risk of new developments that miss the mark. This course covers all aspects of the value-adding role of user experience and uses many examples to show you how to integrate user experience into your development processes and convince stakeholders with analysis results. Step by step, you will gain more confidence through practical application and break down the barriers between the systems and touchpoints in your company.
Book this training now in the 100% online version.
All content prepared digitally via interactive teaching material,
live online seminars and a community.
Further information and registration
Contents
- Definition and differentiation.
- Introduction to the UX and perception process
- Understanding and applying UX, emotions and user needs.
- Goal-oriented application of UX methods.
- UX maturity level in the company.
- Understanding teams and roles and anchoring UX in the company.
- Participation and co-creation, get to know the design mentor.
- UX strategy and business value, understanding the intersection of user needs and business goals.
- Visibility of UX in the company.
- Make-or-buy assessment competence.
How do you learn in this training course?
This course offers you a digital blended concept that has been developed for part-time learning. Thanks to a flexible mix of online seminars and self-study phases, you are sure to reach your goal. This is how you learn in this course:
Learning environment: In your online learning environment, you will find useful information, downloads and extra services for this training course after you have registered.
Self-study phases: Learn independently, at your own pace and whenever you want. Our courses offer you didactically high-quality learning material.
Live webinars: In regular online seminars, you will meet your trainers in person. You will receive answers to your questions, specific assistance and instructions on how to deepen your knowledge and apply the skills you have acquired in practical exercises.
Learning community: A digital learning community is available to you throughout the course. Exchange ideas with other participants and the trainers and ask questions.
Future Jobs Club: Get exclusive access to a business network, news and future work hacks.
Certificate of attendance and Open Badge: As a graduate of the course, you will receive a certificate of attendance and an Open Badge, which you can easily share in professional networks (e.g. LinkedIn).
Your benefit
- Learn more about the UX process in practical and applied exercises and learn how to apply the methods to your projects.
- Companies that focus on UX are more profitable: Companies that focus on UX are the most successful.
- Find all the valid arguments for the uncompromising creation of a UX mindset in the company here.
- Assess how mature your organization is and how the further path to the customers and user perspective should be designed.
Methods
Trainer input, best-practice examples, exercises, discussion, exchange of experience.
Recommended for
- People who want to (more strongly) establish and drive the topic of UX in companies.
- People who want to enter this field of activity.
- People who want to be able to make better judgments when commissioning UX activities or services.
- Product managers, business stakeholders, project managers, marketing managers, product developers, software developers, consultants.
Further recommendations for "Basic Training UX Management"
Attendees comments
"Relaxed interaction, great discussion & dynamic."
Pamela Wolfram
ELA Container GmbH
"The examples were clear and related to the attendees professional activities."
Jessica Grethen
District of Uelzen
"It is so important to look at the customers and communicate more openly within the team/the entire company."
Andrea Bender
Volksbank Olpe-Wenden-Drolshagen eG
"UX is everywhere! I will use the strategies and methods I have learned in my everyday life."
Alisa Lunow
District of Uelzen
"I particularly liked the group dynamics, the speaker and the exercises."
Rebecca Dannemann
EWE VERTRIEB GmbH
"I particularly liked the active group with participants from different industries who all have similar problems and the speaker, who conveyed the topic excellently and demonstrated a high level of expertise."
Markus Ritz
EWE VERTRIEB GmbH
Seminar evaluation for "Basic training in UX management"
4.7 from 5
with 96 ratings
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.4
Trainer expertise:
4.9
Participant orientation:
4.9
Method variety:
4.6
Did you know?
This course is part of the certified Master Class "UX Manager:in". If you book the entire Master Class, you save 25 percent compared to booking the individual modules.
On-site training together
Future Jobs Classes
Get ready for your job of the future and become a UX Manager.
Start dates and details
11.09.2025
Frankfurt a. M./Eschborn
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Thursday, 11.09.2025
09:00 am - 5:00 pm
Friday, 12.09.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
17.11.2025
Cologne
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Monday, 17.11.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
24.02.2026
Stuttgart
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Tuesday, 24.02.2026
09:00 am - 5:00 pm
Wednesday, 25.02.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
20.04.2026
Hamburg
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Monday, 20.04.2026
09:00 am - 5:00 pm
Tuesday, 21.04.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
08.09.2026
Düsseldorf
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Tuesday, 08.09.2026
09:00 am - 5:00 pm
Wednesday, 09.09.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Training is guaranteed to take place
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
30807
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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