Contents
Introduction: Digitalization in sales
- Key learnings from the "Digitalization in sales" training .
- Basics for sales in the digital age.
- Changes and challenges in digital sales.
- Introduction to strategy development.
Existing customer analysis and existing customer matrix
- Your current strategy and your level of digitalization.
- Competitor analysis - How digital is your competition?
What would you like to market digitally in the future?
- Desired customer analysis - the buyer persona advanced concept.
- Benefit matrix - Advanced, Positioning.
- Digital strategy for new and existing customer sales.
Content strategy
- What content do you need to implement your digital strategy?
- Content audit - What content do you already have?
- Content conception for your digital strategy.
Where do you reach your desired customers?
- Introduction of customer touchpoints.
- From touchpoint analysis to touchpoint strategy.
- Lead generation online and offline.
How do you develop your leads and existing customers?
- Introduction of customer journey mapping and analysis.
- Development of customer development processes (lead-nurturing).
Digital strategy for your sales phases
- Digitally optimize the sales process.
- Implementation of your digital sales strategy in practice.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You understand the impact of digitalization on sales.
- You know how you can use the potential of digitalization for your sales success.
- You know how to systematically plan and professionally implement a targeted digital sales strategy.
- You can use the appropriate intelligent, digital tools such as automation platforms, relevant content and the appropriate channels sensibly and establish the corresponding processes.
- You know the most important digital channels and know which requirements you need to meet and how to link digital content correctly.
- You develop a strategy for the start of digital sales.
Methods
Trainer input, case/best-practice examples, practical exercises, discussion, exchange of experience, work aids, checklists.
Recommended for
Participants of the seminar "Digitalization in Sales" (BNR 1970); specialists and (junior) managers from sales, sales and marketing, sales managers, key account managers, product managers, managing directors and decision makers with relevant prior knowledge in digital sales who want to digitally optimize sales processes and expand their competitive advantages.
Further recommendations for "Digital sales strategy: systematic planning and professional implementation"
Attendees comments
"The very small group enabled very intensive training. It was possible to address current topics relating to your own company directly at any time. "

"I particularly liked the trainer's fresh and competent manner."

Seminar evaluation for "Digital sales strategy: systematic planning and professional implementation"







3763
Start dates and details

Thursday, 11.09.2025
09:00 am - 5:00 pm
Friday, 12.09.2025
09:00 am - 5:00 pm
Wednesday, 10.12.2025
09:00 am - 5:00 pm
Thursday, 11.12.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Tuesday, 10.02.2026
09:00 am - 5:00 pm
Wednesday, 11.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.