Lean management for HR

Lean management

• What is lean management?
• History of lean in the context of quality management.
• Lean principles and lean organization.
• Lean in the service areas incl. Lean HR.
• The most important lean tools.

Role and mission of HR 

• Expectations of HR Management and status quo.
• Self-assessment of own HR department according to the EFQM model.
• HR management's contribution to the company's success.
• Current trends and best practices for the HR sector.

Value creation and waste in HR management

• Strategic lean orientation for HR and operational consequences. Effectiveness (efficacy) and efficiency (lean): Evaluate and improve HR processes and HR services.

Lean methods for HR

• Basic principles & customer orientation.
• Selected lean methods that are particularly relevant for HR.
• Why lean approaches outside of production often fail and how this can be avoided.
• Concrete challenges and solutions for the introduction.

Lean culture

HR competencies for Lean

• Customer orientation.
• Process orientation.
• Leadership skills.

Performance measurement

• Success and maturity measurement.
• Suitable key figures.

Lean and agile - connections and differences