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This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
High flexibility: You decide for yourself when and where you’ll take the individual modules. Complete the 3 modules within one to two years.
Individual compulsory and/or elective modules can be waived upon proof of appropriate qualification.
Final Exam: This allows you to demonstrate your in-depth knowledge as a foundation for advancing your professional career.
Certification: With this recognized certification, you'll gain a competitive edge as an certified AI Expert in Key Account Management / AI Expert KAM.
Personalized Feedback: In each module, you’ll receive practical insights and personalized feedback on “ experts ” from the fields of KAM and artificial intelligence.
AI Competence under the EU AI Regulation: The content of this development program supports the requirement to demonstrate efforts to promote AI competence as defined in Article 4 of the EU AI Regulation.
This development program is designed for (junior) key account managers and aspiring (junior) key account managers who want to actively support the KAM process, streamline it more efficiently with the help of artificial intelligence, and systematically refine their existing KAM strategy—as well as executives, managing directors, sales managers, heads of sales, or heads of KAM who are in the process of establishing or further developing key account management within their companies.
Candidates must have a solid foundation in key account management and be willing to apply AI tools in a practical setting. The program is also designed for sales directors, business development managers, account managers, sales managers, and executives who want to professionalize their key account management through AI applications and actively shape the AI transformation within their sales organizations.
The program is also aimed at young professionals whom sales management recognizes as having particular potential and who are to be specifically nurtured. This gives companies the opportunity to offer high-performing employees clear career prospects, retain talent over the long term, and systematically develop their own pool of future Key Account Managers.
Exam Requirements: Students must have completed both required modules and the elective module.
Exam Preparation After completing the training program, you will receive a summary (= Lessons Learned) of the exam-relevant content through your learning environment to help you prepare for your final exam.
Exam Format: Written final exam, online exam. To save on travel costs and time, you’ll take the online exam on your computer at work or at home.
Exam Content: The content covered in the two required seminars will be tested in a written exam (estimated time: approximately 45 minutes). The online exam can be taken once all required modules have been completed.
After successfully passing the final exam and completing the elective module, you will receive the recognized certificate from the Association of Business Schools ( Haufe Akademie ) and the University of Applied Sciences for Management in Mannheim: “certified , AI Expert in Key Account Management / AI Expert KAM.” This certificate attests to your in-depth knowledge, which serves as a foundation for advancing your professional career in modern, AI-supported sales.