Contents
The starting point: analysis of your own company
- Differentiate yourself from other providers and use this to your advantage.
- Define the goals and market positioning of your own offering.
Useful tools for determining target customers
- How can I exceed customer expectations and inspire customers?
- Not every customer is your customer - determine target markets.
- Practice-oriented methods of customer analysis.
Generating the right information
- How to "score points" with potential customers with preliminary information.
- "I could call him": use existing contacts and data.
- Attractive opportunities to gain addresses.
- AI as a driving force in sales
Skillfully mastering the initial telephone contact
- The first few minutes make the difference between success and failure.
- Customers' motives for buying.
- This is how you develop the right story.
- With clever questions to the appointment.
- Counter objections.
Done - a first personal meeting
- Success begins with preparation.
- Advantage and benefit argumentation - from product benefit to customer benefit.
- Inspire customers for the offer.
- Make an impression on the customer - you want them to remember you!
- Knowing and overcoming hurdles in acquisition meetings.
Successful acquisition meetings with a system
- Plan acquisition into your daily work.
- You should avoid these mistakes at all costs.
- The top class: Make your customer an ally and let them recommend you.
- Fun is part of it - motivate yourself and set goals.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
You will learn in this training,
- systematically and effectively acquire new customers,
- systematically acquire customers,
- apply practice-oriented methods of acquiring new customers,
- how to get new customers and customer addresses,
- how to analyze and segment your potential customers,
- to carry out regular and motivated canvassing and
- systematically and successfully conduct acquisition discussions by telephone and with customers.
During the training you will create your own action plan for structured and immediately implementable new customer acquisition.
Methods
Keynote speeches, individual and group work, communication exercises and role plays, constructive feedback, discussions.
Recommended for
newcomers to sales/distribution and practitioners who want to optimize their sales activities and sell strategically.
Further recommendations for "New customer acquisition and acquisition meetings"
Attendees comments
"After your training , I've had really good success with acquisition - I've now developed the right question through your training and, lo and behold, I'm now also getting appointments in companies or at least receiving information material. I have realized that you have to force yourself - in a positive sense - to carry out acquisition mercilessly! I have also slowly reached the point where I can say: "Acquisition is really fun now"!
Many thanks to Ms. Kozub for the 2 great informative days. Ms. Kozub is very responsive to all participants and their needs. The training was fun! Thank you!"

"Entertaining training with good and cross-industry practical and case examples."

"Praise for the very good training. It was an excellent two days!"

"We are now discussing our cold calling approach in our weekly meetings. We are doing very well with the current discussion guide: we have been able to generate a few appointments and are currently in negotiations for new projects.
The training with Ms. Kozub was worth its weight in gold for us - in the truest sense of the word!"

"The training was very entertaining and covered all the topics necessary for successful acquisition. Highly recommended!"

Seminar evaluation for "New customer acquisition and acquisition meetings"







7542
Start dates and details
Tuesday, 15.07.2025
09:00 am - 5:30 pm
Wednesday, 16.07.2025
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 23.09.2025
09:00 am - 5:30 pm
Wednesday, 24.09.2025
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Monday, 20.10.2025
09:00 am - 5:30 pm
Tuesday, 21.10.2025
09:00 am - 4:30 pm
Tuesday, 18.11.2025
09:00 am - 5:30 pm
Wednesday, 19.11.2025
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Wednesday, 21.01.2026
09:00 am - 5:30 pm
Thursday, 22.01.2026
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Monday, 23.02.2026
09:00 am - 5:30 pm
Tuesday, 24.02.2026
09:00 am - 4:30 pm
Wednesday, 11.03.2026
09:00 am - 5:30 pm
Thursday, 12.03.2026
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.