New customer acquisition and acquisition meetings

How to become strong in acquisition and cold calling!

This training is held in German.
Acquiring new customers, and cold calling in particular, is an integral part of successful sales work - but often a "hot potato". In this training , you will learn how to approach new customer acquisition systematically. Starting with the strengths of your own company, through positioning to personal discussions, you will recognize opportunities for optimizing your own sales. You will train strategic and operational methods that are part of a successful sales process.

Contents

The starting point: analysis of your own company

  • Differentiate yourself from other providers and use this to your advantage.
  • Define the goals and market positioning of your own offering.

Useful tools for determining target customers

  • How can I exceed customer expectations and inspire customers?
  • Not every customer is your customer - determine target markets.
  • Practice-oriented methods of customer analysis.

Generating the right information

  • How to "score points" with potential customers with preliminary information.
  • "I could call him": use existing contacts and data.
  • Attractive opportunities to gain addresses.
  • AI as a driving force in sales

Skillfully mastering the initial telephone contact

  • The first few minutes make the difference between success and failure.
  • Customers' motives for buying.
  • This is how you develop the right story.
  • With clever questions to the appointment.
  • Counter objections.

Done - a first personal meeting

  • Success begins with preparation.
  • Advantage and benefit argumentation - from product benefit to customer benefit.
  • Inspire customers for the offer.
  • Make an impression on the customer - you want them to remember you!
  • Knowing and overcoming hurdles in acquisition meetings.

Successful acquisition meetings with a system

  • Plan acquisition into your daily work.
  • You should avoid these mistakes at all costs.
  • The top class: Make your customer an ally and let them recommend you.
  • Fun is part of it - motivate yourself and set goals.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

You will learn in this training,

  • systematically and effectively acquire new customers,
  • systematically acquire customers,
  • apply practice-oriented methods of acquiring new customers,
  • how to get new customers and customer addresses,
  • how to analyze and segment your potential customers,
  • to carry out regular and motivated canvassing and
  • systematically and successfully conduct acquisition discussions by telephone and with customers.

During the training you will create your own action plan for structured and immediately implementable new customer acquisition.

trainer

Methods

Keynote speeches, individual and group work, communication exercises and role plays, constructive feedback, discussions.

Recommended for

newcomers to sales/distribution and practitioners who want to optimize their sales activities and sell strategically.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "New customer acquisition and acquisition meetings"

Attendees comments

"After your training , I've had really good success with acquisition - I've now developed the right question through your training and, lo and behold, I'm now also getting appointments in companies or at least receiving information material. I have realized that you have to force yourself - in a positive sense - to carry out acquisition mercilessly! I have also slowly reached the point where I can say: "Acquisition is really fun now"! 

Many thanks to Ms. Kozub for the 2 great informative days. Ms. Kozub is very responsive to all participants and their needs. The training was fun! Thank you!"

Sascha Taube
Taube Digitale Archivierungssysteme GmbH, Troisdorf

"Entertaining training with good and cross-industry practical and case examples."

Michaela Maile
SI-SUITES Appartment House SI Betriebs GmbH, Stuttgart

"Praise for the very good training. It was an excellent two days!"

Norbert Lang
LEW TelNet GmbH, Neusäß

"We are now discussing our cold calling approach in our weekly meetings. We are doing very well with the current discussion guide: we have been able to generate a few appointments and are currently in negotiations for new projects.
The training with Ms. Kozub was worth its weight in gold for us - in the truest sense of the word!"

Karola Regina Kronberger
Kronberger Real Estate, Hilden

"The training was very entertaining and covered all the topics necessary for successful acquisition. Highly recommended!"

Daniel Neininger
Westlock Controls Corporation, Tunbridge Wells

Seminar evaluation for "New customer acquisition and acquisition meetings"

4.5 from 5
with 614 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.2
Trainer expertise:
4.8
Participant orientation:
4.6
Method variety:
4.5
View into the product

Here you can get impressions of the training as well as information about the training topic.

Let Conny Kozub, engineer and marketing coach, show you the most serious sources of error when acquiring new customers.

Articles, interviews or whitepapers on the topic

Acquiring new customers - 10 tips for sales

Acquiring new customers is essential for every company, as the constant acquisition of new customers secures the long-term financial basis. On average, companies lose around five percent of their customers every year. Every company is aware of what this "natural" loss means in the long term. For this reason, the task of acquiring new customers should be on every to-do list. With the following ten tips [...]

Learn more here

Let Conny Kozub, engineer and marketing coach, show you the most serious sources of error when acquiring new customers.

Articles, interviews or whitepapers on the topic

Acquiring new customers - 10 tips for sales

Acquiring new customers is essential for every company, as the constant acquisition of new customers secures the long-term financial basis. On average, companies lose around five percent of their customers every year. Every company is aware of what this "natural" loss means in the long term. For this reason, the task of acquiring new customers should be on every to-do list. With the following ten tips [...]

Learn more here

On-site training together
Booking number
7542
€ 1.590,- plus VAT
2 days
in 5 locations
5 Events
German
In-person trainings
Joint online training
Booking number
32005
€ 1.590,- plus VAT
2 days
Online
2 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
0 events
15.07.2025
Munich
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hotel Excelsior by Geisel
Hotel Excelsior by Geisel
Schützenstr. 11, 80335 Munich
Room rate: € 145,58 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 15.07.2025

09:00 am - 5:30 pm

Wednesday, 16.07.2025

09:00 am - 4:30 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
23.09.2025
Hamburg
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arcotel Rubin
Arcotel Rubin
Steindamm 63, 20099 Hamburg
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 23.09.2025

09:00 am - 5:30 pm

Wednesday, 24.09.2025

09:00 am - 4:30 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
20.10.2025
Live-Online
Booking number: 32005
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 20.10.2025

09:00 am - 5:30 pm

Tuesday, 21.10.2025

09:00 am - 4:30 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
18.11.2025
Mannheim
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel am Rathaus
Mercure Hotel am Rathaus
F7, 5-13, 68159 Mannheim
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 18.11.2025

09:00 am - 5:30 pm

Wednesday, 19.11.2025

09:00 am - 4:30 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
21.01.2026
Berlin
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Seminaris CampusHotel
Seminaris CampusHotel
Takustraße 39, 14195 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 21.01.2026

09:00 am - 5:30 pm

Thursday, 22.01.2026

09:00 am - 4:30 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
23.02.2026
Live-Online
Booking number: 32005
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 23.02.2026

09:00 am - 5:30 pm

Tuesday, 24.02.2026

09:00 am - 4:30 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
11.03.2026
Cologne
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel Köln West
Mercure Hotel Cologne West
Horbeller Str. 1, 50858 Cologne
Room rate: € 102,79 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 11.03.2026

09:00 am - 5:30 pm

Thursday, 12.03.2026

09:00 am - 4:30 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 7542
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 32005
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
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