training
This training is held in German.
Diplomacy is the art of understanding your counterpart, finding a joint solution in line with your own wishes and needs and always keeping an eye on the relationship. On the one hand, this requires a stable self-esteem and the ability to control oneself, and on the other, an attitude of respect and appreciation that allows me to save face with my counterpart. Learn how important it is for diplomatic communication to build bridges, set boundaries or even say no.
Contents
Practical and tried and tested
Principles of diplomacy
- Diplomacy" value square.
- Maintain your relationship account.
- Diplomacy and self-control.
- The magic of appreciation and recognition.
- He who asks, leads - do you know where you are leading?
- Long-term and solution-oriented.
- Diplomacy and win-win thinking.
Diplomatic communication in practice
- Principles for diplomatic communication.
- Directness versus diplomacy - opposites or complements?
- Skills for diplomatic communication: active listening, asking questions, leading ...
- Recognize needs and treat them with respect.
Saying no - an aspect of diplomatic communication
- Three steps to a diplomatic "no".
Setting limits diplomatically
- The confrontation technique.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this intensive seminar you will learn,
- that diplomacy and success are directly linked,
- know the facets of diplomatic communication,
- that self-esteem, self-control and diplomacy are directly related,
- the importance of relationship orientation,
- know and use tools for diplomatic communication and
- to say "no" diplomatically.
- recognize where it is worth including aspects of diplomatic behaviour in your own repertoire and develop new methods that you can put into practice.
Methods
Trainer input, self-reflection, mental preparation, role plays, discussion, small group work, feedback. The participants work on their own examples and situations.
Recommended for
All Employees and managers who want to get ahead by mastering the art of diplomacy in both their professional and private lives.
Further recommendations for "Success factor diplomacy"
Attendees comments
"Lively group, high fun factor, varied input from the trainer!"
Angelika Krings
Metro Systems GmbH
"The training and the coach were super pleasant and far exceeded my expectations. I particularly liked the ease with which the very practical and in-depth content was conveyed. At the end of each day, I didn't feel overloaded with information, but full of energy."
Katharina Martini
Madsack Medienagentur GmbH & Co. KG
"I particularly liked the fact that it was a very pleasant, nice and constructive group."
Nicole Farrag
Maschinenbau Institut GmbH
"I particularly liked the life and professional experience of the trainer, which made the knowledge to be imparted clear and easy to remember using examples."
Stefanie Brun
Klüber Lubrication Munich SE & Co. KG
"I particularly liked the small group and the good atmosphere."
Elke Klicker
Volksbank Lübbecker Land eG
Seminar evaluation for "Success factor diplomacy"
4.5 from 5
with 970 ratings
training content:
4.3
Content comprehensibility:
4.6
Practical relevance:
4.3
Trainer expertise:
4.7
Participant orientation:
4.5
Method variety:
4.5
Learning and shaping a sustainable future
Long-term solution orientation and treating patterns and needs with respect are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
On-site training together
Booking number
7954
7954
€ 1.540,-
plus VAT
2 days
in 6 locations
6 Events
German
Can also be booked as English-language training:
Success through Diplomacy
Joint online training
Booking number
32046
32046
€ 1.540,-
plus VAT
2 days
Online
on 13.10.2025
German
Can also be booked as English-language training:
Success through Diplomacy
Train several employees internally
Pricing upon request
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online
Can also be booked as English-language training:
Success through Diplomacy
Start dates and details
07.07.2025
Stuttgart
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 07.07.2025
09:00 am - 6:00 pm
Tuesday, 08.07.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
13.10.2025
Live-Online
Booking number:
32046
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Monday, 13.10.2025
09:00 am - 5:00 pm
Tuesday, 14.10.2025
09:00 am - 5:00 pm
incl. pocket guide "Diplomacy in everyday life"
23.10.2025
Frankfurt a. M./Kelsterbach
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 23.10.2025
09:00 am - 6:00 pm
Friday, 24.10.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
09.12.2025
Hamburg
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 09.12.2025
09:00 am - 6:00 pm
Wednesday, 10.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
17.12.2025
Cologne
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Wednesday, 17.12.2025
09:00 am - 6:00 pm
Thursday, 18.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
27.01.2026
Munich
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 27.01.2026
09:00 am - 6:00 pm
Wednesday, 28.01.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
19.03.2026
Berlin
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 19.03.2026
09:00 am - 6:00 pm
Friday, 20.03.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
The next booking ensures this course will take place
Booking number:
7954
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Diplomacy in everyday life"
Booking number:
32046
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
incl. pocket guide "Diplomacy in everyday life"
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
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