Contents
What is relationship competence?
- The framework model according to Daniel Goleman.
- Insights MDI® analysis as a practical explanatory approach.
- Analysis of your strengths, learning areas and potential with the Insights MDI® model.
Recognize and reflect on your own patterns
- Reflect on your behavior and communication patterns when dealing with others.
- Individual analysis of your strengths and potential based on the Insights MDI® model
- Actively shaping relationships through realistic self-assessment.
Recognizing other personality types and adapting to them
- Classify personality profiles and their characteristics, patterns and needs.
- Recognizing the needs of colleagues and customers at an early stage.
- Respond to others with appreciation and flexibility.
Act consciously and avoid conflicts
- approaches to changing your own patterns in dealing with colleagues, superiors or customers .
- Avoid conflicts and recognize disruptions at an early stage and take targeted countermeasures.
- Understanding different characters, approaching them and working together effectively.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Strengthen your skills to build successful business relationships.
- Analysis of behavioral patterns of different characters in the team, among managers and customers and how to deal with them constructively.
- Effective strategies for appreciative working relationships.
- Approaches for a solution-oriented organization of challenging relationships in the workplace.
The basis for any personal development is a realistic self-assessment. For this reason, an Insights MDI® profile is created for the participants as part of the seminar. This is a scientifically validated analysis of your potential strengths and areas for development in interaction with others that has been used internationally for decades. This requires you to complete an online questionnaire in advance (takes approx. 10 minutes). This analysis, including the written evaluation, is included in the seminar price. There is also the option of taking advantage of transfer coaching after the training - price on request.
Methods
Theory input, self-reflection, group work and role exercises with practical cases from the attendees, Insights MDI® analysis, transactional analysis, communication psychology, feedback, discussion.
Recommended for
Specialists and managers who want to develop their communication and relationship skills.
Further recommendations for "Relationship skills in business"
Attendees comments
"I can only recommend the training ! Top speaker, top location and a top topic!"

"Well-structured training, high competence of the seminar leader."

"I particularly liked the very good and lively explanations of the complex subject matter."

Seminar evaluation for "Relationship skills in business"







Learning and shaping a sustainable future
Trusting relationships and recognizing needs are future skills that you will learn in this training , among other things. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
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Start dates and details
Tuesday, 28.10.2025
09:00 am - 5:00 pm
Wednesday, 29.10.2025
08:30 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"

Wednesday, 05.11.2025
09:30 am - 5:30 pm
Thursday, 06.11.2025
09:00 am - 5:00 pm
The seminar price includes the Insights MDI® analysis "Potential analysis"
Monday, 01.12.2025
09:00 am - 5:00 pm
Tuesday, 02.12.2025
08:30 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"
Wednesday, 11.02.2026
09:00 am - 5:00 pm
Thursday, 12.02.2026
08:30 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"
Monday, 18.05.2026
09:00 am - 5:00 pm
Tuesday, 19.05.2026
08:30 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"
Thursday, 10.09.2026
09:00 am - 5:00 pm
Friday, 11.09.2026
08:30 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The seminar price includes the Insights MDI® analysis "Potential analysis"
The seminar price includes the Insights MDI® analysis "Potential analysis"