Consulting expertise for HR managers

Role and self-image of HR as internal consultants

• What does "professional advice" mean? What is the difference to "gut feeling" advice?
• What does "systemic solution-focused" consulting mean?
• Make yourself "visible" as consultants consultants.
• Possibilities and limits in systemic solution-oriented counseling.

The systemic solution-oriented consulting approach

• ... as a way of dealing with complex, volatile and uncertain circumstances.
• Systemic basic rules and principles.
• Consciously using the mental attitude as an intervention tool in conversations.
• Not knowing and leading by taking a step back.

From solving problems to finding solutions

• The five phases in the consulting process.
• Testing a systemic solution-focused discussion guide.
• influence cooperation and motivation.

Systemic questioning and intervention techniques:

• Experience systemic questions and understand their effect.
• Use targeted solution language and conversation guidance.
• Emotions: Dealing with your own and other people's feelings.