Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.
certified sales manager / Sales Manager:in
Approximately 2 weeks before your classroom training (1 day online):
- 1. e-learning - Leading teams successfully (online learning time: approx. 4 hours)
- 2. e-learning - Leading virtual teams successfully (online learning time: approx. 4 hours)
Classroom training (2 days):
- Your self-development as a sales manager
- Increase the performance of your sales team
- Training for top performance and coaching your sales staff
- Conducting employee appraisals in sales
- Strategic selling: Instruments and methods
- Using purchasing networks and processes for your own sales success
- Optimize sales processes
- Value selling: the right solution from the customer's perspective
- Excursus: Strategy and tactics in sales and negotiation talks
- Develop and implement sales strategies
- Developing efficient sales processes
- Practical methods and tools for successful sales management
- Development of sales teams
- Motivation of sales teams
- From salesperson to manager - what is changing?
- Implementation in practice
- The basics of motivation
- Developing your own management style
- Management of office and field staff
- The first 100 days - what tactical mistakes should be avoided?
- Basics of sales psychology
- Managing customer relationships
- Evaluate customer potential
- Customer-oriented argumentation and persuasion strategies
- Key Account Management (KAM) put to the test
- What characterizes a professional approach to key account management
- Potentially effective key account analyses
- Importance of the key account plan
- Key Account Manager:in as a success factor
- Closer to the market - closer to the customer
- More charisma on the phone
- In dialog with the customer
- Communication method kit
- Psychology on the phone
- When things get difficult: Mastering conflicts
You will complete the e-exam on your computer at work or at home. The contents of all compulsory classroom modules will be tested in written form (time required: 70 minutes). Upon successful completion of the final exam, you will receive the recognized certificate from the Haufe Akademie and the Mannheim School of Business for Management, " certified sales manager / Sales Manager.
As part of the "certified sales manager/Sales Manager" training course, you will complete six modules (five of which are compulsory and one optional). After the course, you will take the written final examination for the "certified sales manager - Sales Manager" course. The entire course consists of nine days of training, e-learning and the e-exam.
With this practice-oriented further training to become a sales manager , you will lay the foundation for your successful work as a sales manager. You will acquire versatile professional and methodological skills.
- You have the flexibility to decide when and where you take the individual modules.
- We recommend that you attend the elective seminar first and follow the recommended sequence for the compulsory seminars.
- Complete all modules within approx. one to two years.
Learning environment
Your benefit
High flexibility: You decide when and where you attend the individual modules.
Certification: This recognized qualification gives you a head start as a "certified sales manager manager".
Final examination: This documents your in-depth knowledge as a basis for the further development of your professional career.
Individual feedback: In each module you will receive practical impulses and individual feedback from our trainer.
Recommended for
All current and future sales managers, sales managers, account managers and key account managers who want to put their work on a professional and solid footing and benefit from flexible implementation. This recognized training course is primarily aimed at specialists and (junior) managers and career changers in sales.
Final examination
Examination requirements
Completion of the compulsory and elective modules is a prerequisite.
Form of examination
Written final exam - e-exam. To save travel costs and time, you can take the e-exam on your computer at work or at home.
Exam contents
The contents of all compulsory modules (training courses) are tested in written form (time requirement: approx. 70 minutes).
After successfully completing the final examination, you will receive the recognized certificate of Haufe Akademie and the Mannheim School of Business for Management " certified sales manager – Sales Manager". This will document your in-depth knowledge as a basis for further developing your professional career.
Further recommendations for "certified sales manager / Sales Manager"
Sales Manager: Training with certificate
If you want to be successful as a salesperson today, you need a wide range of skills. In addition to strategic thinking, negotiating skills and leadership qualities are also important soft skills. With this Sales Manager training course, you will create the basis for long-term sales success in your company.
Successful selling can be learned
The image of the "born salesperson" who achieves quick success and could sell customers ice cream in Antarctica thanks to their eloquence has now become obsolete. In dynamic, modern companies, the large field of sales requires far more than intuitive sales skills. This nine-day classroom-based Sales Manager course, supplemented by e-learning, prepares you and your managers optimally for today's challenges in sales. It teaches practical and clear methods for successful sales negotiations and at the same time provides solutions for sales and employee management. The course content was designed in cooperation with the Mannheim School of Management (HdWM). This gives the Sales Manager training a scientific foundation and goes far beyond standard further training.
Sound know-how for future managers and career changers in sales
This sales manager training gives sales employees the necessary push to put their professional qualifications on a solid footing. The nine-day training can be perfectly adapted to the current working day through e-learning and variable modules. This makes it easy to continue training while working and gives participants the opportunity to put what they have learned directly into practice. All course participants have the option of taking an e-exam to obtain a final certificate. The certificate is a profound proof of your acquired knowledge in the field of sales management and is the perfect addition to your CV if you are looking for further professional orientation. For companies, this sales manager training offers the opportunity to bring their own sales teams up to the same level of performance and knowledge in order to strengthen sales and distribution in the long term.
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- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
Request a free information package!
Fit for the next career step?
The information package contains all the information, current dates and training content at a glance!