The AI driver's license for assistants
The basic training course for competencies in accordance with Art. 4 KI-VO
4.5
Contents
Further training in accordance with AI Regulation Art. 4 for the obligation to provide evidence of AI competence
Introduction to artificial intelligence
- Definition and history of AI.
- Introduction to the most important AI technologies such as generative AI, large language models (LLM), machine learning, natural language processing (NLP).
- Application areas of AI, esp. ChatGPT, Copilot & Co.
Risks & challenges of artificial intelligence
- Hallucinations, misinformation.
- data privacy.
- Ethics & Bias.
- Legal framework.
- EU AI Act.
- Responsible use of AI: user obligations, "human-in-the-loop", quality assurance.
Basics of prompt engineering
- Why do we need orchestration?
- The most important prompting rules & patterns.
- Live demo of best practices.
Practical workshop: Prompt Engineering
- Find suitable use cases for ChatGPT, Copilot & Co. and test them immediately.
- Creation of reusable prompt templates for everyday use.
- Individual feedback from the expert.
Additional AI Tools & Outlook for the Future
- Overview of common AI tools and platforms.
- Where is AI heading?
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
You learn,
- how AI systems work, their potential and limitations and the ethical and social implications of their use.
- how to prompt correctly and keep optimizing the results.
Methods
trainers, exercises, practical cases.
Note on prerequisites:
No paid access to an AI tool is required to participate in the seminar. However, we recommend creating a free account for a popular AI tool (e.g., ChatGPT, Gemini, Claude, or Copilot). The specific version or platform used is irrelevant—during training , we training work with different systems and, if necessary, compare their unique features and differences.
Tool
Recommended for
Anyone who has little or no experience with AI tools and is looking for a safe, responsible introduction to the world of artificial intelligence. No prior knowledge or paid licenses are required. This is a beginner’s course, and all you need is access to ChatGPT or another AI tool.
FAQ
To get started, we recommend webinars that clearly explain the practical use of AI in everyday caregiving, showcase initial concrete applications, and require no prior knowledge.
- The AI driver's license for assistants
- The AI cockpit for assistance: ChatGPT, Copilot & Co.
- Clever use of AI in MS 365 Office apps
- Modern correspondence with AI tools
In the descriptions of each training course, you'll find additional information about the target audience, prerequisites, and recommended level of knowledge.
Forusers basic knowledge, we recommend training courses that provide in-depth instruction on the safe and productive use of AI in day-to-day assistance work. The focus is on specific tools, practical applications, and tasks where AI can provide targeted support.
These training sessions are particularly well-suited if you already have some experience with AI and want to integrate it into your daily work in a more targeted, confident, and efficient way.
In addition to general AI topics, we also offer training on specific use cases.
- Your smart AI assistant - for more productivity and efficiency in the office
- Take your PowerPoint presentations to the next level—with AI
- Smart logging - with AI
- Practice having difficult conversations with AI
These offerings are designed forusers who have already gained some experience with AI tools and would like to deepen their knowledge in a targeted manner for specific tasks in their day-to-day work.
Generally speaking, a full version of an AI tool is useful so that you can immediately try out and apply what you’ve learned. In the respective course descriptions, you’ll find specific instructions on which tools are required and how training during training .
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Ratings and feedback from our participants
Start dates and details
Thursday, 19.11.2026
09:00 am - 5:00 pm
Wednesday, 17.03.2027
09:00 am - 5:00 pm
Training is guaranteed to take placeAbout us - The Haufe Akademie
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Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
Do you have any questions?
We are there for you Monday to Friday 8:00 a.m. - 5:00 p.m.
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
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