Process management

Optimize your professional skills in process management: Learn how to efficiently analyze, design, and sustainably improve business processes—from the basics to advanced methods.
  • Analyze, optimize, and sustainably manage processes
  • Increase efficiency, quality, and transparency through targeted process design
  • Targeted use of digital tools and automation

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57 Hits

Basics of professional process management

Design processes - increase efficiency - reduce costs
(1.756)

at 23 locations

3 days

training

German

Record, analyze and improve processes

Targeted optimization of existing processes in the company
(1.004)

at 15 locations and online

3 days

Training

German

ChatGPT in process management

Process automation with generative AI
(31)

in Berlin

2 days

Training

German

Sustainability management for SMEs

Practical implementation of sustainability in SMEs through process management
(41)

at 2 locations and online

3 days

training

German

Sustainability Management for SMEs

Implementing CSRD, ESG, LkSG pragmatically, practically and successfully

online

3 days

training

English

Key figure-based process control

Increase process performance with data transparency
(26)

online

2 days of 6 hours each

training

German

BPMN 2.0 - Modeling processes according to requirements

Clearly present strategic and operational process models
(179)

at 4 locations and online

2 days

training

German

Efficient process management with process mining & RPA

Methods, technologies and their implementation
(70)

at 3 locations and online

2 days

training

German

Lean administration - consistently improve your administrative processes!

Lean and efficient implementation of business processes
(89)

at 3 locations and online

2 days

Training

German

Moderation skills in process management

Confidently designing, moderating and conducting workshops
(217)

at 5 locations and online

2 days

Training

German

Online Essential: Process analysis and optimization

Understand processes, identify weak points and optimize them in a targeted manner
(6)

online

1 week (approx. 15.5 hours/week)

Online Essential

German

Practical workshop: Experience process digitization!

Automation projects from the idea to implementation
(20)

at 2 locations

2 days

Workshop

German

Lean Management Basics

Process optimization with CIP
(181)

at 3 locations and online

2 days

training

German

Process management with Kaizen

The key to process optimization in the digital working world and in service areas
New concept
(57)

at 2 locations and online

2 days

Training

German

Develop, introduce and measure target processes

Define and successfully implement optimal processes
(189)

at 8 locations and online

2 days

Training

German

BPMN 2.0 compact

A quick introduction to process modeling with BPMN 2.0
(64)

online

1 day

Training

German

The IT service owner in customer and stakeholder management

Establish sustainable services for internal and external customers

online

20 hours over four weeks

Blended learning

German

The toolbox for IT service owners: Successfully controlling and managing services

Planning, implementing and organizing services - the online course with best practices

online

20 hours over four weeks

Blended learning

German

The IT service owner in practice: role, responsibilities, and understanding of service

Implementing service responsibility effectively - the comprehensive introduction in 4 weeks
(1)

online

20 hours over four weeks

Blended learning

German

Strategies for IT service owners: aligning services with business value

Service business models, cost management and successful service marketing

online

20 hours over 4 weeks

Blended learning

German

Efficient presentation of processes | E-learning

From chaos to clarity with process visualization
Content subscription

online

E-learning

German | English

Agile process management – practical. Holistic. Sustainable.

From vision to operational implementation with an agile mindset
New

at 2 locations and online

2 days

training

German

Kickstart: AI in process management

Understanding and applying the most important basics of generative AI tools
New

online

1 day

training

German

Successfully shaping process transformation

Holistic change management along the entire BPM cycle

at 2 locations

3 days

training

German

Guarantee successful process management

Live, control and take responsibility for processes
(12)

at 2 locations

2 days

training

German

Analyze and design processes - advanced

Discovering, designing and realizing potential
(20)

at 3 locations

2 days

training

German

BPMN 2.0 Advanced

Modeling complex processes with BPMN, CMMN and DMN
(9)

at 2 locations and online

2 days

Training

German

Successfully implementing ESG reporting with process management

Implement CSRD, VSME or other standards in a process-oriented manner
(4)

in Hamburg/Ahrensburg and online

2 days

training

German

The process map: structure for your organization!

Capture processes holistically - create transparency
(15)

at 2 locations

2 days

training

German

Strategic process analysis and process design

Designing and implementing processes in line with objectives
(19)

online

4 days of 5 hours each

training

German

Design thinking in process management

Designing agile, creative and customer-centric processes
(42)

at 2 locations and online

2 days

Training

German

TRIZ in process practice

Cost optimization and increased efficiency in process management

online

2 days

Training

German

AI prompting in requirements engineering and business analysis

Precisely control texts, requirements & processes with smart AI usage
(5)

at 2 locations and online

2 days

training

German

Requirements Engineering - compact

Understanding, documenting and managing requirements
(68)

online

5 online seminars of 4 hours each

training

German

Requirements engineering: Modern requirements analysis for IT

Capture requirements clearly, formulate them precisely and implement them successfully
(314)

at 5 locations and online

3 days

training

German

Process automation advanced

From process model to automated process control
(7)

at 2 locations

3 days

training

German

Model-based process automation

Orchestrate and automate workflows
(3)

online

4 days of 5 hours each

training

German

Customer centricity in process management

Anchoring customer orientation in the process
(16)

at 2 locations

2 days

training

German

Circular Economy - Understanding the circular economy

Anchoring sustainability and exploiting potential
(18)

at 2 locations and online

2 days

training

German

Business automation: efficiency, innovation & success through autonomous technology

Practical guide and strategic applications for modern companies
(18)

online

20 hours over 4 weeks

Blended learning

German

Using AI technologies and automation tools in a practical way

Intelligent process automation with AI and no-code/low-code tools
(20)

online

approx. 20 hours over 4 weeks

Blended learning

German

Practice-oriented AI workflows: Theory and application

From conceptual understanding to the real implementation of AI projects
(1)

online

approx. 20 h over 4 weeks

Blended learning

German

Mastering automation - future-proof processes for sustainable growth

Strategies, tools and leadership skills for successful implementation
(16)

online

approx. 20 hours over 4 weeks

Blended learning

German

Holistic organizational design: strategically designing processes & structures

Methods, tools and management instruments for sustainable organizations
(71)

at 5 locations

2 days

Training

German

Business coaching for professionals & experts

Targeted development of potential

online

Individual selection

Coaching

German

Using and applying AI in process management

From the basics to specific AI use cases, workflows, and implementation
New

online

2 days

Training

German

certified process manager course

Operational process management - certified by the HdWM, Mannheim
New concept

approx. 6.5 days

Course

German

certified Business Process Strategist course

Strategic process management - certified by the HdWM, Mannheim
(90)

at 4 locations

see details

Course

German

certified Workflow Analyst course

Process automation - certified by the HdWM, Mannheim

at 2 locations

see details

Qualification program

German

Six Sigma Green Belt qualification program

Systematically optimize processes with the DMAIC method
New concept
(152)

at 3 locations

2 x 4 days

Qualification program

German

Exam preparation for Certified Business Process Professional (CBPP®)

Intensive training - the best way to a certificate

in Berlin and online

2 days

Training

German

Distance learning course in process management

From process analysis to quality management
(35)

online

approx. 70 hours

Correspondence course

German

Distance learning course certified process manager

With distance learning and exam to certificate

approx. 70 hours

Correspondence course

German

Junior Class IT Service Owner

Getting started with modern and sustainable service management

see details

Course

German

Professional Class IT Service Owner

The introduction to modern and sustainable service management - including stakeholder management

see details

Course

German

Master Class IT Service Owner

Your qualification as a certified expert for modern and sustainable service management

see details

Course

German

Master Class Business Automation Manager:in

Your comprehensive qualification as a certified expert in business process automation

approx. 80 hours over 4 months

Course

German

57 Hits

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Process management training & seminars - Designing processes successfully

Efficient processes are the backbone of a modern company.With targetedtraining in process management, you will strengthen your ability to analyze, optimize, and sustainably improve processes—and thus make a significant contribution to your company's competitiveness.

What is process management?

Process managementencompasses the planning, control, analysis, and continuous improvement of business processes. The aim isto make processes more efficient, reduce sources of error, and use resources in a targeted manner—so that your company can operate flexibly, economically, and in a customer-oriented manner.

Why does further training in process management make sense?

Ourprocess management seminars and training coursesenable you to build up in-depth knowledge—from the basics to specialized methods. You will learn to take a holistic view of processes, identify weaknesses, and implement sustainable improvements. 

Companies can reap enormous benefits from further training asprocess managersin the field of process management. On the one hand, employees can better understand how business processes work within the company and how they can be optimized. This enables them to make valuable contributions to improving processes and thus help increase the effectiveness and efficiency of the company.

Your advantages:

  • You develop a deep understanding of company-wide processes
  • You will learn tried-and-tested methods of process analysis and process optimization
  • You prepare yourself specifically for roles such as process manager or quality manager
  • You can actively shape and support optimizations - for example with lean management or change management techniques

For whom is process management training suitable?

Our training courses are aimed at:

  • Specialists and managers who bear responsibility for processes
  • Project managers and organizational developers
  • process managers who want to expand their methodological competence
  • Teams from production, service or administration with a need for optimization

Whether you are beginner, have some professional experience, or are an experienced professional, Haufe Akademie the righttraining process management, withcertification.

Practical content - flexible and versatile

Our process management training courses include, among other things

  • Methods for process modeling & analysis (e.g. BPMN)
  • Tools for digital process control
  • Strategies for process automation and increased efficiency
  • Change management and dealing with resistance
  • Soft skills for interdisciplinary collaboration

All training courses are designed to be practical - with real case studies, interactive exercises and direct transfer to everyday working life.

Find the right offer for you

Our seminars and training courses take place at selectedvenuesin over 70 cities across Germany. You can find an overview of project management events here forBerlin,Frankfurt am Main,Hamburg,Cologne,Munich, andStuttgart.

Would you like to train flexibly online - from home or from the office?

Then take advantage of ourdigital offerings: whetherlive online training,distance learning, ore-learning—at Haufe Akademie , you Haufe Akademie flexibly, regardless of location, and in a way that is optimally tailored to your everyday working life.

Continuing education at Haufe Akademie a sound investment in your professional career. If you have any questions, please feel free to call us at +49 761 595339-00 or send us an email. e-mail. We would be happy to advise you on which of our process management seminars best suits your current situation.

We are happy to help

Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

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