Contents
General conditions
- Convincing social media management.
- Elements of a good briefing.
- The right channel selection for your target and your target group .
- Choose the right form of communication (campaign, always on, influencer, etc.)
Content
- Finding the right language for your company.
- Captions, headlines, hashtags, emojis.
- Develop and implement content ideas.
- Tips, tricks & tools for content creation.
Community Management
- Code of Conduct and Guidelines.
- Strike the right note.
- Set up workflows for community and crisis management.
Reporting
- The most important social media key figures.
- Define reporting cycle.
- Find and use insights.
- A look at tools vs. Excel.
The team
- Organization & effort estimation.
- Skills & abilities.
- Onboarding & processes.
Learning environment
Your benefit
- You will learn the practical skills you need for your day-to-day work in the social media sector.
- You will learn how to approach everyday tasks in the social media sector.
- You have the opportunity to try out different social media tasks and ask questions in a safe environment.
- They understand how different tools can be used for different topics in social media.
- You benefit from the experience of different people from different sectors.
- You will learn how to create reports and set up processes for community and crisis management.
- You know what criteria you need to use to select Employees for social media and what skills they need.
- You know how to allocate tasks and responsibilities sensibly and recognize which workflows and processes you should coordinate with other departments.
Methods
Interactive group exercises, exchange of experiences, discussions, checklists, takeaways, results reports.
Interactive group exercises, exchange of experiences, discussions, checklists, takeaways, results reports.
Recommended for
Specialists and managers from marketing, communication, online marketing, advertising, PR, customer service, e-commerce, product management, sales. Previous knowledge of social media is desirable/required. Suitable as a follow-up to the "Successful social media marketing" training .
Further recommendations for "Social Media Marketing: Practical Training"
Successful social media marketing
Further training certified Social Media Manager
Community management in social media
Like it, love it, share it: writing effective social media texts
Social media ads: creatives that really work
Corporate News Hub: Effective communication planning
Producing social media videos with your smartphone
Talent search 2.0: Social media recruiting on Facebook, Instagram & Co.
Seminar evaluation for "Social media marketing: practical training"







35363
Start dates and details

Friday, 19.09.2025
09:00 am - 5:00 pm

Wednesday, 19.11.2025
09:00 am - 5:00 pm
Wednesday, 11.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Friday, 10.04.2026
09:00 am - 5:00 pm
Thursday, 16.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.