Correspondence course

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Distance learning course Team Assistance & Office Management

Your toolbox for efficient everyday office life

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This distance learning course is held in German.

The skills of team assistants and office managers are diverse. Structured working methods, flexibility and the ability to work independently are required. Team assistants and office managers are in demand when it comes to relieving their superiors and communicating confidently in all directions. Our specialist authors will show you how you can make your day-to-day work easier by using certain AI tools, organize yourself efficiently and stay healthy and stress-resistant in the often turbulent everyday life. Our flexible concept allows you to learn independently of location and in a self-directed manner. Upon completion, you will receive a certificate of attendance to prove your newly acquired knowledge.

The distance learning course "Team Assistance and Office Management" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7536025.

Technical management

Stefanie Dettmar has designed this distance learning course for you. It teaches you everything you need to know to be a successful team assistant and office manager in a compact and practical format. With this distance learning course, you will not only acquire comprehensive specialist skills and theoretical foundations, but will also be trained to successfully transfer this knowledge into professional practice using tried-and-tested tools and methods.

Module

Roles and tasks of team assistants and office managers

Author: Petra Lumblatt

Office management and team assistance - the job description of today
Roles, tasks and expectations
Know your own strengths
Define and achieve goals
Requirements for modern office management

Module

Time management - actively organizing the day and using it efficiently

Authors: Ingrid Kohn , Stefanie Hecker

Professional time management
Your own time resources and personal working style
The most important tools
The basics of efficient daily and weekly planning
Analog and digital planning tools at a glance
Keeping the focus - dealing professionally with disruptions
e-mail in a team

Module

Efficient office organization

Author: Petra Lumblatt

The view into the office
Structure on the drive
Keeping your desk and emails tidy
Standardize the workflow
The electronic file

Module

Perfect cooperation - team roles and dealing with different characters

Author: Jasmin Schümann

Introduction to team roles: Formal and informal roles
Strategies for dealing with formal and informal roles
Psychology of personality: personality development and assessment of the behavior of others
Personality types and the INSIGHTS MDI model
Psychological application in the team
Promoting diversity and collaboration

Module

Optimum relief for supervisors

Authors: Petra Lumblatt , Ulrike Streicher

Why relieve supervisors?
The management tasks of your supervisor
Management styles of superiors
Relieving line managers of their management tasks
Supervisor relief - a win-win situation for both sides

Module

Confident and goal-oriented communication

Author: Silke Humez

Basic communication principles
The right way to deal with criticism
How to say no effectively
Professional communication
Arguing confidently and successfully
Uncover and resolve conflicts
Successful presentation

Module

Office 4.0

Digital assistance
Information management: importance and basic requirements
Process information electronically
Successful information management: written and verbal information, possible obstacles
The digital overview of all tasks
Digital meeting management, web conferences, digital travel planning

Module

Project management for assistance

Author: Sabine Peipe

Basics of project management
Project phases: From planning to successful project completion
Your contribution to projects: Various roles
People in the project: cooperation, communication and conflict management
Leadership and motivation
Practical transfer: Case study

Specialization module

Health in the workplace

Stress management
Resilience
Mental Health
Toolbox for active workplace design: breathing techniques, balance, stretching, strengthening and relaxation (online training)

Specialization module

Digital communication

Author: Sabine Schirlitz

Competent and efficient online communication
Emails and text messages, social media communication
Online meetings, virtual events
Online moderation, online presentations
Virtual communication in a team

Specialization module

AI in assistance

Online training

Getting started with AI: Prompt design
Writing and improving texts
Summarizing and structuring texts
Copilot Pro: what more Microsoft's payment service offers

Online seminars

Deepen your knowledge with our experts

Optional online seminars to deepen your knowledge of the following modules:

Perfect togetherness (3 hours)
Health in the workplace (1.5 hours)
Digital communication (2 hours)
AI in assistance (3 hours)

E-test

You can complete the distance learning course with an e-exam. The prerequisite for this is that you have completed the entire content of the distance learning course "Team Assistance & Office Management". If you book the distance learning course and the e-exam at the same time, you will receive a discount of over 30% on the e-exam. You can find more information on the "Distance learning course certified team assistant & office manager". All basic modules are relevant for the exam.

Learning environment

In your personal online learning environment , all learning content will be available to you online from the start of the distance learning course. You will also find interactive learning assessments and other additional content for your course, as well as the opportunity to exchange ideas with other course participants. The materials are updated regularly and are available to you without restriction for 12 months. We are happy to offer you a free extension of 6 months if required.

Your benefit

You relieve your supervisor noticeably without neglecting your other tasks. This strengthens your position in office management and assistance.
You will receive valuable suggestions for your self-management and office organization. This will enable you to actively shape and efficiently organize your day-to-day work.
You will gain confidence and aplomb in internal and external communication.
You know how to find the right digital tools for your day-to-day work and make your life easier with the help of AI applications.
You will learn how to remain stress-resistant and healthy in the often turbulent everyday life.
Our flexible learning concept allows you to learn independently of location and in a self-directed manner. Interactive learning units, varied practical tasks and learning checks support you and guarantee your learning success.
You can prove your newly acquired knowledge with a certificate of attendance.

Author:inside

Valerie Charlemagne-Mattheus

Procedure

You will receive helpful learning tips via your online learning environment as soon as you book. You have access to all learning content at the start of the distance learning course.
Seven days later, you will receive all the basic modules in printed form. To successfully complete the distance learning course, you must complete one of the three in-depth modules, but you have access to all in-depth modules. You decide which of the in-depth modules you would like to take.

Recommended for

employees from secretarial, assistant and administrative positions who want to familiarize themselves with the basics of professional office management and the tasks of a successful team assistant. This distance learning course is also suitable for career changers and re-entrants .

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Flexible: You learn independently of time and place

Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance

Up to date: The content in your personal online learning environment is updated on an ongoing basis.

Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content

Individual: On request, we can extend the access time to all course content free of charge.

Learning community

In our learning community LUX, you can exchange ideas with other participants and share professional experiences. Network with people from all over Germany, form learning groups, help others with your own knowledge or, conversely, benefit from the knowledge of other participants. It's easier to learn together!

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Seminar evaluation for "Distance learning course Team Assistance & Office Management"

4.6 from 5

with 20 ratings

training content:

4.4

Content comprehensibility:

4.6

Practical relevance:

4.4

Trainer expertise:

4.8

Participant orientation:

4.8

Method variety:

4.6

View into the product

Here you can get impressions of the training as well as information about the training topic.

TECH PAPER

Articles, interviews or whitepapers on the topic

Team Assistant: Definition, Tasks & Salary

Team assistants are often at the heart of an efficient organization with one or more teams. A team assistant is not only responsible for a manager, but for tasks that affect the whole team - from general organization to support with specific projects. Team assistant: Key facts Training Training for office communication clerks Office management [...]

Learn more here

TECH PAPER

Articles, interviews or whitepapers on the topic

Team Assistant: Definition, Tasks & Salary

Learn more here

Digital learning for individuals

Booking number
40960

€ 1.990,- plus VAT

Details

approx. 80 hours

Online

8 Events

German

Start dates

Train several employees internally

Pricing upon request

Customized training courses according to your needs
Online event
Cost advantage from 5 participants
We contact you within 24 hours (Mon-Fri)

approx. 80 hours

Online

Request

This training is available as part of course:

Distance learning course certified team assistant & office manager

This distance learning course is also available with a certificate!

Further information here

Start dates and details

01.08.2025

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.09.2025

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.10.2025

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.11.2025

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.12.2025

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.01.2026

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.02.2026

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.03.2026

Details

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Sufficient places are still free.

Don't wait too long to book.

Fully booked.

Training is guaranteed to take place

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Booking number: 40960

€ 1.990,- plus VAT.

€ 2,368.10 incl. VAT.

Details

approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2ndpartial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rdpartial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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