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Efficient field service management
Managing, leading and motivating field service teams
Contents
Current Challenges for Field Sales Management
Planning and Organizing Field Work
- Required team size
- Optimal Organizational Structure
- Effective Leadership Structure
Measuring Field Service Performance
- Key Metrics for Field Sales Management
- Assessment of Team Performance: Acquisition, Customer Growth, and Maximizing Potential
- Internal Benchmarking
Managing the Field Sales Force in a Goal-Oriented Manner
- Working Efficiently with Performance Goals
- Traditional Goals vs. OKRs in Sales
Leading the Field Sales Team
- Challenges of Hybrid Sales
- Dealing with (New) Work Schedule Regulations
- Performance Optimization Through On-Site Support, Coaching, and Mentoring
- A Generational Shift in the Field
Motivating the Field Sales Team in a Sustainable Way
- Promoting and Maintaining Self-Motivation
- Designing Performance-Enhancing Compensation Models
- Evaluation of Compensation Structures
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
In this training you will learn,
- how to manage the sales force in terms of productivity and profitability,
- how to make your sales force fit for current requirements,
- which key figures are relevant for your sales force management and what they tell you,
- how you objectively assess, remunerate and motivate your sales representatives and
- how you can sustainably increase performance through partnership-based cooperation in sales.
Methods
Seminar presentation, group/individual work, discussion of practical cases, exchange of experience, checklists.
Recommended for
Managing directors with sales responsibility, sales/sales managers, area/regional sales managers, field sales managers, sales controllers, office sales managers.
5064
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Efficient field service management"
Start dates and details

Thursday, 10.12.2026
09:00 am - 5:00 pm
Friday, 11.12.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, September 29, 2027
09:00 am - 5:00 pm
Thursday, September 30, 2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
With the whitepaper "Team leadership and management in sales: 9 tips for prospective managers" you will find it easier to change roles from sales employee to manager. As a manager in sales, it is your job to make your sales team successful, create balance in the team and reduce errors. Prepare yourself for your new leadership role in the best possible way.